Customer Services Representative - Join a Market Leader

About us

Milford Shopping Centre, on Auckland's North Shore is a high-end Shopping Centre that houses Auckland's top retailers in one beautiful location. If customer service is your passion, join our team now. Must be available for weekends and public holidays. 

Qualifications & experience

• Customer service experience (Both customer facing and phone)
• Excellent phone manor
• Professional presentation
• Basic administration experience

Tasks & responsibilities

• Customer service - Both customer facing and on the phone. Greeting customers with enthusiasm, assisting with queries and questions.
• Organisation of the kiosk - Keeping the information kiosk organised and tidy, taking details of lost property.
• Liaison with contractors - Maintaining key register, assisting with signing in and out contractors, communicating with mall security and cleaners.
• Supporting Head Office - Reporting any H&S or maintenance issues to Asset Management, assisting head office with matters that relate to Milford Centre e.g, delivering memos to tenants.
• General administration - Filing, printing, scanning documents. Community leases and fundraising.