Customer Services / Sales Support Team Leader

About GilmoursWellington We are a locallyowned and operated wholesale food and beverage supplier working with thehospitality and related industries within the greater Wellington Region. Wepride ourselves on great customer service, being a trusted brand that offersgreat value to our customers, going the extra mile and being a fantastic placeto work. We are also part of Foodstuffs, so have the backing of the largestfood sales business in New Zealand. Weare looking for a Customer Services / Sales support team leader to help us deliver excellentservice and demonstrate to our clients that we have what they need! Thisis a full-time position hours / days to be negotiated however all CS team members will need to help cover a Saturday. Customer Service is open 7:00am to 5:00pm Monday to Friday and Saturday 7:00am-3:30pm. Full training will be provided – Skills as noted below will be a greatadvantage: Keyaccountabilities of the role include: Workingclosely with our customers, sales team, service & transport teams Workingwith our centralised customer services team Answeringin-bound calls from our amazing customers Handlingof customer queries Problemsolve our customer service-related tasks from a skills andexperience perspective Problemsolving and analytical ability Effectivecommunication skills both oral and written Mustbe fluent in written and verbal English Usingthe 'Salesforce' system to log customer related information 'SAP'experience would be an advantage What you'll get working with Gilmours: An awesome team with a manager and owner that have your back Various well-being & appreciation initiatives includingin-store discounts Being part of a growing and award-winning company - Gilmours Storeof the Year 2019 & 2020 The opportunity for professional training and development throughFoodstuffs Applicants need to have NZresidency or a valid NZ work visa and ideally a NZ Drivers Licence. Please note that due to thenumber of applications we typically receive, we may only contact you if you areshortlisted for an interview. #J-18808-Ljbffr