Number of Applicants
:000+
Mō te tūnga | About the role
Decision Officers operate under delegation from the General Manager, Veterans' Affairs. These positions are a part of the statutory decision making process under the Veterans' Support Act 2014 (the Act).
Decision Officers are responsible for timely decision making on applications (claims) for pensions, income support, lump sum payments and other entitlements under the Act. This is a critical part of the work done by Veterans' Affairs to support veterans and their family members.
Decision Officers work with colleagues within Veterans' Affairs, including application administrators, case managers and the policy team members to support veterans and their family members and to contribute tocontinuous improvement within Veterans' Affairs.
Once you have undergone training and are up to speed, there is the option of flexible working arrangements including working from home up to 2 days per week.
We're looking for someone with experience working in a health or medico-legal or insurance sector, who has been involved in statutory decision making on individual cases (or with similar experience).
You'll have experience making considered decisions within a legislative framework and be able to interpret medical reports and information. A health background will be beneficial in this role and will allow you to continue to use your health expertise in a non-clinical environment.
Key skills and experience you'll bring include:
Nōu te rourou | What's in it for you
Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning – safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection.Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services.Find all our benefits and more on theForce 4 Families website .
NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all – irrespective of gender, ethnicity, ability, age, or family dynamics – NZDF offers a flexible, empowering work environment.Join us in shaping a brighter future, where everyone thrives.
Me pēhea te tuku tono | How to Apply
Use the links on this page where you'll be directed to the Defence Careers website.
Please Note:
NZDF Employees/Members – please apply internally via the HR Toolkit; this will ensure that you are visible as an internal candidate.
NZDF Contractors – please apply via the Defence Careers website.
NZDF Reserves – please apply via the Defence Careers website if you cannot access the HR Toolkit.
Please Note:
To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know:
Low Level Security Clearance
If you do not meet the minimum criteria, unfortunately, your application will not be accepted. We do welcome your application at a time when you will meet the requirements.
Note: You may be redirected to the employer's careers website.
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