Delivery Analyst

ePay NZ is part of Euronet Worldwide and operates within the financial technology and digital payments industry, providing innovative solutions that connect retailers and consumers with leading global brands. As one of the largest retail distribution networks in the world, epay NZ specialises in transactions, payments, issuing and processing, delivering both physical and digital third‑party content across New Zealand, and is the business behind well‑known local brands such as Prezzy Card and Gift Station. Supported by Euronet’s global expertise in secure money movement and payment processing across more than 200 countries and territories, epay NZ enables simple, reliable and efficient access to digital services, branded products and everyday payment experiences.

Job Description

• Drive maximum value for epay’s Issuing customers across both existing services and new digital gifting and loyalty offerings.
• Lead the full lifecycle of digital service delivery, from discovery and requirements gathering through to rollout and adoption.
• Collaborate closely with Customer Success, Product and Technology teams to ensure smooth and successful implementations.
• Translate customer needs and system insights into well‑defined solutions and actionable delivery plans.
• Measure and support post‑implementation uptake, performance and customer outcomes using strong business analysis and data skills.

• 4+ years in product management, preferably with technical/digital products
• Experience with e-commerce platforms, B2B portals, or digital wallets
• Familiarity with gift card ecosystems (physical & digital)
• Experience in email campaign management platforms (e.g., Mailchimp, Salesforce Marketing Cloud)
• Strong understanding of API integrations, SaaS platforms, and digital delivery systems
• Experience working in agile environments

·       🤝 Inclusive and supportive work environment where everyone can thrive.

·       💙 Health and wellness perks to help you feel your best.

·       🛍️ Staff discounts on products, giving you great deals on popular brands.

·       🎉 Birthday Leave so you can celebrate your day your way.