Desktop Platform Engineer

About Expert360: 

Expert360 empowers more than 42,000 (and growing!) elite professionals around the world to find great work and be successful. Expert360 was founded in 2013 with a simple but powerful mission - to connect amazing people with great companies to get important work done. 
  
We believe in choice, flexibility and empowerment. We believe if you can change the world of work, you can change the world. Come and join us in defining and bringing to life the future of work!

About the role:

As a Desktop Platform Engineer, you'll be responsible for supporting all devices within our Digital Workspace, it's applications and most importantly our Business Users providing both remote and onsite support. Additionally, you
will be responsible for Windows 10, Office 365 and SharePoint administration; providing End-user support and training for hardware and software and collaborating with the wider Digital Workspace Team to deliver a great end
user experience.

This is an onsite tech support role, supporting 800 staff onsite. you'll also have a couple of smaller, offices to support around NZ.
A lot of the work is done via ticketing system, but you will also do walk in support within the office, and be proactive in offering your help.
This is a very busy role, so time management, critical thinking and customer relationships skills are essential. 

Please note -ability for overnight travel and drivers license will be required.

Technical skills required:

• At least 3 years supporting Windows 10, Intune and Office 365 at an enterprise level
• Experience with Power Shell, SCCM & Intune within large enterprise environments, as well as experience with Application support and Application packaging tools.
• Experience in providing face to face training
• Experience supporting Windows 10 and Mobile Operating Systems.
• Experience configuring and supporting Office 365 workloads such as OneDrive for Business and delivering Office 365 solutions
• Demonstrated experience with Active Directory & Group Policy Management, planning, configuration, and management of Azure Active Directory, and Azure Active Directory Federation Service (ADFS)
• Demonstrated experience delivering and supporting, Exchange Online, MS Teams, Skype for Business  & Microsoft Teams

Soft Skills:

• Strong customer focus and interpersonal skills with the ability to work effectively with a variety of stakeholders.
• Demonstrate ability to work in a team environment and contribute to team performance
• Ability to drive innovation and adopt new ways of working
• Excellent written and verbal communication skills

Please apply to find out more about the role!