Digital Marketing Account Manager - Innovative Company

Have a strong affinity for digital marketing? Love delivering remarkable client experiences?

Join our central city agency supercharging digital connections and results.

From the team: 

“at Empire9
great work with great people too
this job is the best”
- A Haiku by Annabelle

“I’m a people person and the people here are the best. Super supportive, kind and caring. Also they are experts in their fields, so there is always something to learn. Life in the empire is 100% brighter”
- Hillary 

Who we are:

The agency for what comes next. 

We’re a talented team of digital marketing experts specialising in SEO, SEM, Display, Social Media, Content Marketing, Email Marketing, Reporting and Analysis. 

We relish new technologies, hang our hat on results, and work with heart and grit. Our roll-up-your-sleeves mentality sees us working as an extension of our clients’ internal teams to make the magic happen.

Take advantage of our hybrid working model, operating from our central city office two days a week, with the flexibility to work from home the other three  

When it comes to design and web development, we partner with Publica. We collaborate on client projects and matters of pizza and wine.

But the best parts of our culture are intangible. We’re talking about feeling heard and valued in meetings—irrespective of experience level. Having the flexibility to attend appointments or work from home. Leaving your work at work when you walk out the door at 5:30pm. And, you know, looking forward to Mondays because your colleagues are genuine, nice humans. 

Responsibilities:

• Be the primary point of contact for your clients. Own the relationship.
• Assist in creating the digital strategy for your clients and provide digital consultancy.
• Internally manage projects for your clients.
• Work collaboratively with other team members to get the job done—on time and on budget.  
• Advocate for the client to ensure we’re not just ticking boxes. Meet objectives, challenge norms and keep innovation at the heart of everything we do.
• Collaborate on proposal writing and client pitches.

What We’re Looking For:

• Ability to provide remarkable client experiences (our clients stay with us for years… and this is one of the main reasons why).
• Strong project management skills (aka, the ability to efficiently and effectively get things done yourself and through other people).
• Digital marketing experience (and most importantly, the ability to learn & grow, stay on top of current trends, understand a client's business quickly and focus on results).
• You'll have analytics skills and know if it's worth doing it's worth measuring.

If You’re a Good Fit, You Probably:

• Thrive in a small and growing team.
• Are able to work across a wide range of clients and industries (from cake and whisky to property and auto parts).
• Enjoy reading books, listening to podcasts and taking courses to grow yourself. 
• Find yourself evaluating the customer experience on every website you visit.
• Feel at home using project management tools.
• Are comfortable in front of clients, on the phone, on video calls, crafting emails, and Slack.  
• Genuinely care about people—your clients and your team. 

Requirements:

• Minimum of 3 years as an Account Manager (where you were responsible for client relationships and success).
• Minimum of 3 years Digital Marketing experience.
• Experience working inside a marketing agency serving external clients (desirable but not required).
• Tertiary qualification in marketing (or equivalent). 
• A focus on the details. 
• Eligible to work in New Zealand.
   

If this sounds like you, please apply and send your CV and the ultimate cover letter.