Duty Roster Coordinator - Auckland

• Excellent learning opportunity with career progression opportunities  


• Shift work with rosters planned in advance to allow work-life balance


• Full time, permanent (40 hours) 24/7 rotating shift pattern – 12-hour shifts  


• Training rate starting at $36.92 per hour increasing once qualified to $37.93  

Position Description

He whakamārama mo te tūranga mahi | About the role: 
As a Duty Roster Coordinator, you’ll play a critical role at the centre of KiwiRail’s operations. You’ll be responsible for coordinating rosters for Locomotive Engineers, Terminal, and Container Terminal teams, ensuring our network runs safely and efficiently. 

You’ll: 

• Manage and maintain staff rosters to meet operational and safety requirements 


• Respond to roster changes, absences, and unexpected challenges in real time 


• Ensure appropriate staffing levels at all times 


• Resolve roster-related queries quickly and effectively 


• This is a fast-paced, problem-solving role where no two shifts are the same—and where you can leave work behind at the end of each shift

Ngā pukenga e rapu nei mātou | What you will bring:  
We’re looking for someone who thrives in a dynamic environment and can stay calm under pressure: 

• Strong communication skills – both written and verbal 


• A positive, solution-focused mindset 


• Ability to adapt quickly and show resilience 


• Excellent attention to detail 


• Experience in roster coordination (preferred) 


• Knowledge of relevant legislation (e.g. Holidays Act, Rest and Meal Breaks Amendment Act) is advantageous 

Nōu te rourou | What’s in it for you:  

• 12-week structured training programme with strong team support  


• Five weeks annual leave  


• Discounted staff travel  


• The opportunity to work in a purpose-driven organisation making a real impact across Aotearoa 


• Access to the NZ Rail Staff Welfare Trust, offering: Holiday homes across New Zealand & Support for healthcare costs (GP, physio, optometry, prescriptions) 

 Kua rite, kia rite | Ready to make a difference?   

Joining KiwiRail means contributing to a safer, stronger, better-connected Aotearoa. If you are ready to build your career and be part of the team that keeps New Zealand moving, apply today. 

Applications close: 3 July 2026 (unless filled sooner) 

Successful candidates must pass a pre-employment medical and drug screen  

Applicants must hold New Zealand residency or citizenship  

KiwiRail is committed to an inclusive, flexible, and supportive workplace where everyone can feel valued, respected, and have equal opportunity to succeed. We welcome applications from people of all backgrounds, abilities, and experiences because together, we’re stronger