Facilities Coordinator

Job Title

Job Description Summary

Job Description

Job Description:

Key Responsibilities

• Manage reactive invoicing including resolving of any queries

• Manage PPM invoicing including resolving of any queries

• FM Billing files

• Actively manage WIP to completion – ensuring work orders are closed and invoiced

• Acting as the first point of contact for aged debt for both client and clients tenants

• Preparation and review of Client Billing Files

• Preparation of client reports (Expenditure Trends and Actual vs Budget tracking)

• Attend and participate in client and vendor meetings. Present financial reports  

What We’re Looking For

• Minimum of five years administration experience, with at least two years in a facilities or property specific role.

• In depth knowledge and experience in a facilities/property call centre environment

• Problem-Solving Ability- Excellent problem-solving skills and the ability to think on your feet

• Planning ability – ability to prioritise a varied workload

• Customer Service Skills- Excellent customer service skills and effective communication skills (verbal and written)

• Strategic Thinking - Ability to think strategically and prepare professional high-quality documentation ready for submission to the client

• Development opportunity to move to a Facilities Co-ordinator role in the next year for the right candidate