Facilities Coordinator - Security

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Job Description - Facilities Coordinator - Security

  • Paid study leaves and other staff development opportunities.
  • Be a part of a supportive and high performing team.

Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone can live full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.

Are you dedicated to making a difference in the lives of others? Do you have a passion for ensuring that everyone has access to safe and secure housing? Look no further! We're seeking a compassionate Facilities Coordinator - Security to join our Tenancy Team at our NGO in the heart of Wellington CBD.

As the Facilities Coordinator - Security, you'll play a crucial role in the security oversight and building maintenance management of our brand new 13-floor apartment building, overseeing a 75-unit complex designed to provide essential social housing to our community. You'll be at the forefront of ensuring the safety, well-being and comfort of our residents, acting as their trusted advocate and support system.

Your duties will include but not limited to:

  • Security Oversight: Monitor security systems effectively, including CCTV cameras, to ensure the safety and security of all residents and visitors within the complex.
  • Community Patrols: Conduct regular patrols of the premises to maintain a visible presence and foster a sense of security and community among residents.
  • Building Maintenance Management: Coordinate and oversee all aspects of building maintenance, ensuring that our facilities are well-maintained and conducive to a safe and comfortable living environment.
  • Issue Resolution: Proactively address any issues or challenges that may arise within the complex, working collaboratively with residents and stakeholders to find timely and effective solutions.
  • Community Engagement: Build strong relationships with occupants and support persons, providing empathetic support and assistance to address their needs and concerns.
  • General Administration: Handle administrative tasks efficiently to support the smooth operation of the premises, ensuring that all documentation and records are up-to-date and accurate.

Due to this role being carried out after hours, we have 2 part-time positions available as follows:

Saturday and Sunday

  • 8.30 AM - 8.00 PM
  • 8:00 PM - 9:00 AM

We also have a wish list, here are some things that are on it:

  • A Diploma in Facilities Management and/or National Diploma in Security (Level 6) or the desire to work towards one.
  • Experience in facilities/building management, security, complex management, or similar.
  • Excellent customer service, including demonstrated ability to handle and manage difficult customer relationships.
  • Experience working with clients from a variety of cultures and in different circumstances.
  • Excellent communication written, verbal, and listening skills.
  • Effective time management skills, including the ability to meet deadlines.
  • Able to work in collaboration and build relationships with others.
  • Strong computer skills, a 'can-do' attitude and be ability to demonstrate strong personal and professional boundaries.
  • Full New Zealand driver's licence and working rights.

Our team culture is very important to us. We build each other up, support one another and celebrate each other's success both personally and professionally. We love to have fun, drink coffee & laugh a lot - the conversation ranges from food and whānau, to travel and fitness.

In addition, we also offer:

  • Learning, development, and training opportunities, inclusive of 5-10 paid study leave days.
  • Great staff benefits, including store discounts, and 3 days of well-being leave.
  • Discounted health insurance through Southern Cross Health.

Me pēhea te tonomai | How to Apply

Click the apply button now and upload your CV and cover letter telling us about yourself!

Emerge Aotearoa

Reference # 34030

Posted on 16 May 2024

Closes on 15 Jun 2024 23:55

Location(s) Wellington, Porirua and Kapiti Coast, Hutt Valley, Rest of Wellington

"Emerge Aotearoa is a warm, welcoming and Rainbow safe space.
Wecelebrate diversity and you can bring yourauthentic self to work every day."

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