Farro Ambassador - Full Time - Smales Farm

Are you passionate about high-quality food and exceptional customer service? Do you thrive in a dynamic, team-oriented environment? Farro is looking for enthusiastic, customer-focused individual to join our team as Farro Ambassador who champion our values and help deliver an inspirational food market experience every day!

As a Farro Ambassador, you’ll play a key role on the shop floor. You will ensure smooth store operations, and lead by example in delivering outstanding customer service. Your work will support our promises to our employees, customers, producers, and communities – all while making each visit to Farro a joyful one.

What You’ll Do:
• Deliver exceptional customer service and inspire customers with your food knowledge
• Support merchandising and product displays that drive engagement and sales
• Lead by example in upholding food safety, health & safety, and store standards
• Support in-store tastings and community initiatives
• Contribute to commercial success by reducing waste and maintaining stock accuracy

What You’ll Bring:
• A genuine passion for great food and customer experiences
• Calm, confident, and collaborative approach – even under pressure
• Experience in retail/hospitality
• Strong communication and time management skills
• Knowledge of food safety, retail operations, and stock handling processes
• A positive, can-do attitude and commitment to Farro’s values

If you have an attention to detail, a drive for success, and a love for food then join us at Farro! Let's collaborate to deliver a shopping journey that leaves our customers wanting more.

This is a full-time role working across Sunday to Thursday.

What we offer you?

• Free barista coffee


• Generous staff discounts on our delicious food (seriously generous)


• Paid birthday leave


• Hands-on training and mentoring


• Career development opportunities


• All this, and a great culture

Ready to inspire and lead? Apply now to become a Farro Ambassador and be part of something special!!