Field Service Technician

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

He aha te tūranga - About the role: 

Reporting to the Field Service Team Leader, the Field Service Technician will work collaboratively with the Infrastructure Team to effectively ensure the equipment used to deliver our health services is serviced, maintained, and repaired to a high standard across the Canterbury Region. 

This role supports our frontline Ambulance Service, Patient Transfer and Event Health services across Aotearoa. Candidates must have the ability to complete travel and meet the on-call requirements around their district. A demonstrated knowledge of equipment servicing or other technical skills would be advantageous however full training will be provided.

Key outcomes of the role include:

• Ensure equipment is serviced following the preventative maintenance programme
• Identify surplus or broken assets from stations for repair, reallocation, or destruction
• Ensure equipment is tagged and tested, so it complies with electrical safety standards
• Ensure equipment is recorded in the asset tracking and service history databases
• Act as a professional point of contact by efficiently responding to inquiries or complaints

Ko wai koe - About you:  

To be successful in this role, you will have: 

• Ability to learn new skills with a can-do attitude
• Experience as a team player and working collaboratively
• Problem-solving skills
• A demonstrable commitment to St John's core values - We have Open Minds, We Stand Side by Side, Do the Right Thing, We are Straight Up, We Make it Better
• Ability to understand, absorb and comply with detailed procedures
• Attention to detail to ensure accurate database management

Me pēhea te tuku tono - How to apply 

Click “I’m interested” before applications close on Tuesday 1st September 2025.  

For further information please contact Simone Gillespie at [email protected] for a confidential discussion.  

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs. 

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.  

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. 

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero. 

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.