Head of Facilities Management

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Job Description - Head of Facilities Management

About Citycare Property

Citycare Property is a values-driven organisation that builds, maintains, operates and renews social infrastructure across Aotearoa / New Zealand. Trusted by our communities, Citycare Property focuses on assets which include educational facilities, buildings of national significance, social housing, justice and emergency services, parks and recreational spaces, healthcare facilities and much more.

New Zealand owned, Citycare Property takes the responsibility of being a good Kiwi company very seriously by honouring Te Tiriti o Waitangi and focusing on being a force for good — particularly when it comes to sustainability, in the broadest sense (social, environmental, cultural and economic).
  
About this role

Due to significant growth and success within the organisation a new position of Head of Facilities Management has been created. In this national role you will oversee the strategic and operational aspects of the organisation's facilities management and maintenance contracts across Aotearoa.  

This role demands high energy and engaging leadership, a strong focus on customer outcomes, strategic planning skills, operational management experience, and ideally a comprehensive knowledge of facilities management. You will lead, develop, and expand Citycare Property's Facilities Management business. This includes implementing innovation and working to identify and capitalise on new, valuable business opportunities.

We are looking for a senior leader who has
  • Proven experience in leading high-performance teams which drive operational excellence
  • Strong and proven commercial acumen and unwavering customer focus
  • Excellent analytical and problem-solving skills with a focus on making data-driven decisions
  • Proven ability to negotiate and manage contract success effectively
  • Excellent communication and collaboration skills with high levels of written and oral competence
  • Experience in managing the Strategic and Operational Facilities Management function of a large organisation (ideal but not essential)
  • Led the delivery of multiple Facilities Management contracts in a central or local government environment (ideal but not essential)
  • Experience with Te Tiriti o Waitangi, Mātauranga Māori, tikanga Māori, or Te Reo Māori
  • A track record of innovation and creative problem solving
  • Strong alignment to Citycare Property’s core values of We Discover, We Deliver, We Care
Your Qualifications:
  • Bachelor’s degree in Business, Facilities Management, Engineering, Business Administration, Project Management, or related field
  • Professional certification in facilities management (CFM, FMP) or Project Management (PMP, PRINCE2)
If you are passionate about enhancing communities through strategic facilities management, we invite you to apply for this pivotal role.

Please send your resume and cover letter to Karma Hooper at Metro Recruitment via Seek.
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