Head of Technology Operations

Shape the future of travel technology at Auckland Airport

Auckland Airport stands proudly as the gateway to Aotearoa — welcoming travellers from around the world, connecting Kiwis to new adventures, and linking businesses to global opportunities. We’re on a bold journey to become a world-class hub, with an ambitious development programme that’s transforming the way we operate.

As our Head of Technology Operations, you’ll lead the teams and systems that keep the airport running 24/7. From the runway to the cloud, your leadership will ensure our technology platforms are secure, reliable, and ready to power the next era of travel innovation.

What you’ll be doing:

You’ll be at the centre of it all — leading a passionate team to deliver exceptional tech operations and infrastructure across our airport precinct.

You’ll:

• Partner with senior leaders and Digital teams to anticipate what’s next and scale technology solutions as our airport grows.
• Set the strategic direction for technology operations and infrastructure — ensuring it’s secure, resilient, and future-ready.
• Collaborate closely with our Information Security teams to keep our systems safe and compliant.
• Manage key vendor relationships, negotiate contracts, and deliver value through smart partnerships.
• Lead budgets, optimise costs, and drive continuous improvement across all digital operations.
• Champion customer experience — developing digital solutions that make travel smoother and operations smarter.
• Ensure our infrastructure projects land on time, on budget, and make a real difference to how we operate.
• Role model our “People First” approach to health, safety and wellbeing every day.

What you’ll bring:

We’re looking for a seasoned tech leader who thrives in a complex, fast-moving environment. You’ll bring a mix of strategy, technical expertise, and strong people leadership to the role.

You’ll have:

• A tertiary qualification in IT, Computer Science, or a related field.
• 15+ years’ experience in the technology sector, including at least 5 years in a senior tech operations or infrastructure leadership role.
• A deep understanding of tech operations, IT service management (ITIL), and hybrid infrastructure (cloud + on-prem).
• Proven success leading teams, managing vendors, and delivering large-scale, high-impact projects.
• Exceptional communication and collaboration skills — able to translate complex tech into clear business value.

Why join us:

At Auckland Airport, no two days are the same. You’ll join a collaborative, purpose-driven team shaping the future of travel for millions of people every year. If you love leading teams, building reliable systems, and bringing bold ideas to life — this is your runway.

About us:

Auckland Airport is more than just a business. It’s a truly unique place with an important role to play in New Zealand’s recovery. Together we’re its custodians, knowing that the work we do has the power to create positive change for our customers, the community, the environment and for the prosperity of Aotearoa. We’re all about creating a sense of place where everyone can thrive, and one where others aspire to work. We’re a diverse and inclusive workplace and welcome people from all walks of life.

Ready to take off?

Apply now and help us make technology at Auckland Airport truly world-class.

Applications close: 22nd October 2025

Please note that applications will be reviewed continuously throughout the recruitment period, and appointments may be made before the official closing date of the advert.