Health Services Support Lead

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

He aha te tūranga - About the role: 

As a Health Services Support Lead within Event Health Services, you'll play a key role in supporting the planning, coordination and delivery of event medical services across the region.

Working alongside the Operations Manager, you'll help ensure our people, resources and operational requirements are in place to deliver safe, effective and high-quality services at events of all sizes.

Key responsibilities include:

• Supporting the planning, coordination and delivery of event medical services.
• Coordinating workforce requirements, rostering and operational logistics.
• Building and maintaining positive relationships with event organisers, customers, volunteers and internal teams.
• Supporting event risk assessments, operational readiness and continuous improvement.
• Providing administrative and operational support, including event documentation, reporting and billing processes.
• Supporting frontline event medical delivery when required, within your clinical scope of practice.

This is a full-time permanent opportunity working 40 hours per week, Monday to Sunday where needed

Ko wai koe - About you:

We're looking for someone who is organised, adaptable and enjoys working in a busy, people-focused environment.

To be successful in this role, you'll bring:

• A current New Zealand Authority to Practice at First Responder level or above.
• Strong organisational, coordination and time-management skills.
• Excellent communication skills and the ability to build positive working relationships.
• Confidence working independently, managing competing priorities and solving problems.
• Experience in event operations, administration or workforce coordination would be advantageous.
• A current full New Zealand driver's licence.
• Flexibility to work occasional evenings and weekends to support operational requirements.

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Sunday 15th November 2026

For further information, please contact Nik Canoville, Recruitment Advisor, at [email protected] for a confidential discussion or phone 03 353 7110 Ext: 3345

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko tā mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.