Healthcare Equipment Trial Coordinator

• Highly valued position working alongside a passionate team who want to make a difference
• Busy, challenging role supporting the Trial Team
• Company with high values and ethics and a genuine reputation for excellence

About the Role:
  
Our client is a well-respected NZ owned business, who have been enhancing the quality of people’s lives for over 35 years.  They have developed trusted partnerships across multiple markets, including Public and Private Hospitals, Aged Care and Community Care. 
  
This is a fantastic opportunity for a highly focused, customer centric individual who has excellent communication skills, high level problem solving ability and a "can do, go-getter" attitude.  You will be responsible for managing hire and trial requests from inception through to delivery and invoicing.  There is a wide range of products and high volume requests - so your organisational skills will need to be top-notch!  This is not your typical "administration" role and the right person, with a great attitude and aptitude, has the ability to add serious value to the team. 

What's great about this role:

• Busy, challenging role with lots of variety
• Career growth and development opportunities
• Be part of a dynamic, team-oriented, productive workforce
• High successful business with an excellent culture

Duties:

• Handle inbound enquiries from both internal and external customers 
• Gather customer information ie; location, contact details to enable appropriate allocation
• Provide quotations efficiently and effectively, ensuring fast turnaround times
• Set up project ensuring correct products and additional information are loaded as soon as possible
• Coordinate priority jobs and follow up on outstanding returns
• Resolve any customer issues or complaints
• Following up trial equipment to see it through to closure
• Perform daily checks/metrics to ensure all projects are accounted for 
• Undertake appropriate invoicing and close off paperwork and returns 

Skills and Experience:

• High level of Computer literacy and Administration ability
• Have a problem solving mindset with the ability to use your initiative
• Excellent communication skills, both written and verbal
• Be driven and self-motivated and have a "can-do" attitude
• Have a super high attention to detail and the ability to think "outside the box"
• Have the ability to take ownership and project manage requests and see them through to conclusion
• Time management & excellent organizational skills
• Must have full NZ working rights 
• Must be willing to undertake a pre-employment drug test

How to apply
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today!  Please note only candidates that meet our client’s selection criteria will be contacted.

JOB ID: LB12857/1.0