Healthy Homes Noho Ahuru - Team Lead

About Us:

Habitat for Humanity  is a registered housing charity providing a wide range of home construction, repair, renovation and advocacy programmes aimed at building strength, stability, and self-reliance through shelter. We work in partnership with people in genuine housing need towards our vision of a world where everyone has a decent place to live.

Values - Ensure our values are kept alive and all interactions are with these in mind.

• Inspiring Action Whakahirahira
• Working Together Whanaugatanga
• Doing the Right Thing Tikanga
• Caring for Others Manaakitanga

The Role:

Healthy Homes Noho Ahuru Team Lead

The purpose of this position is to provide direct management to the team supporting whānau receiving a Healthy Homes Programme through the Noho Āhuru pathway, ensuring a positive outcome for whānau. The position will perform a key role in managing our overarching programme deliverables including Winter Warmer Packs, curtain installations, interventions, minor repairs, and on-referrals to other agencies to support a warmer, drier home and reducing negative health impacts associated with cold and damp housing. 

Full time 40 hours - 8.30am to 5.00pm

Specific Duties:

Leadership and management

• Ensure the team is trained and have the resources to deliver the programme.
• Develop growth opportunities for programme delivery, including upskilling staff and monitoring results. 
• Facilitate community events to connect organisations.
• Present at community hui (public speaking).
• Monitor progress and ensure we are on track to meet referral targets.
• Liaise with organisations to ensure they are fully supported with the referral process into Noho Āhuru – Healthy Homes. 
• Establish strong relationships with referral providers, including resolving any issues. 
• Support the coordination of Housing Assessments, including ensuring all information is collected.
• Use our customer management system, Salesforce/NPSP, to ensure data is inputted in a timely and concise manner. 
• Liaise with key stakeholders, including receiving referrals, collaborating with organisations and outreach services around deliverables and liaising with landlords and property managers. 
• Analyse data to capture gaps in the programme and facilitate changes to process to meet programme obligations.
• Attends Operational Meetings.

Salesforce / NPSP

• Working knowledge of Salesforce/ NPSP database advantageous.
• Ability to pull reports, or capable of learning new systems to manage this autonomously.
• Attend Salesforce training sessions and ensure time is taken to embed knowledge of system.

Health & Safety

• Working knowledge of Safer me (Health and Safety Platform) advantageous.
• Record and report on all accidents, incidents, and hazards and/or risks.
• Understand and comply with all company health and safety policies and procedures.

Ideally the candidate will have:

• Minimum of 2 years’ experience in a similar role.
• Full and clean driver’s license.
• Enthusiasm for the role and willingness to learn new skills.
• Ability to work within and communicate effectively with a range of cultures, particularly Māori and Pasifika.
• Ability to multi-task and work autonomously. 
• Excellent communication skills (written and oral).
• Competent ion Salesforce or other similar CRM system.
• Patience, honesty, reliability and integrity.
• Proven ability to build and maintain stakeholder relationships.
• Effective inter-cultural communication skills.
• A genuine interest in social causes and alignment to Habitat’s mission and values.

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Applicants must have NZ citizenship, NZ residency or hold a valid long term work visa  (at least 3 years)

Please apply via Seek website and attach your cv and a cover letter explaining briefly why you would like to work with us and why you would suit this role. 

Only those invited for an interview will be contacted.