Hybrid Workplace Commissioning & Service Engineer - Hiring Now

Are You Ready to Be the Hero of Hybrid Workplaces? Join Us as a Commissioning & Service Engineer!

You'll be our go-to person for keeping things running smoothly and customers happy. You'll need to be quick-thinking and resourceful, especially when faced with unexpected challenges. Your main focus will be maintaining strong relationships with both internal and external customers, while also being flexible enough to pitch in at different branches when needed. Plus, you'll get to tackle various tasks to ensure everything's shipshape, from installations to repairs, and even providing training to customers and colleagues.

To truly shine in this position, you'll need to demonstrate a knack for adaptability, effortlessly navigating through changing scenarios while crafting ingenious solutions. Prioritising the nurturing and enhancement of customer relationships will be key, ensuring our clients feel valued and supported at every turn. Taking ownership of company assets, from vehicles to tools, will be part of your daily routine, showcasing your commitment to excellence. Additionally, being open to occasional support for other branches and embracing any additional tasks that arise will be crucial to thriving in this dynamic role.

What you'll bring:

• Strong customer service and communication skills. 
• The ability to make effective on-the-spot decisions. 
• Sound knowledge of AV IT systems. 
• Excellent English proficiency, both written and verbal. 
• Technical aptitude for troubleshooting and problem-solving.
   

A snapshot:

• Positively influence others. 
• Take initiative in your work. 
• Make effective decisions, especially under pressure. 
• Demonstrate emotional intelligence. 
• Be flexible and adaptive to changing circumstances. 
• Strive for excellence in all tasks. 
• Maintain integrity and professionalism. 
• Take accountability for your actions.
• Actively assist in the selling of Ricoh’s products
• Ensure correct administration, accounting and the timely completion of all necessary paperwork as required
• Initiate/propose improvements within the team
• Be responsible for maintaining/improvement of internal and external customer relations

About us
We invest in our employees and encourage a learning environment where you really can make your career what you want it to be. We provide access to learning tools and on the job training to support you, to grow and develop your career!

• Incentives, team celebrations and awards
• Hybrid Workplace Environment
• Recognition for the work you do

Ricoh is an equal opportunities employer. If you have access needs and need support with your application or wish to chat about this role you are welcome to call the People & Culture Team on 093686104 or apply now!

Imagine. Change. 

Join the Ricoh team today!