Ice Bar Host | Minus 5°

Are you ready to embark on an extraordinary adventure in the heart of the mesmerising Queenstown? We are seeking an enthusiastic, vibrant, and customer-focused Ice Bar Host to join our exceptional team at an unparalleled destination in the world. If you thrive in a dynamic environment and have a passion for creating unforgettable experiences, then this is the opportunity you've been waiting for!

About Us
Located amidst the breathtaking beauty of Queenstown, our ice bar is a remarkable attraction that transports visitors into a magical winter wonderland. From the moment our guests step inside, they are immersed in an enchanting world of meticulously carved ice sculptures, dazzling lights, and sub-zero temperatures. As an Ice Bar Host, you will play a vital role in ensuring our guests have an unforgettable experience and leave with cherished memories.

Key Responsibilities:

• Warmly greet and welcome guests, providing exceptional customer service as they enter the ice bar.


• Assist guests with putting on warm clothing, including jackets and gloves, to ensure their comfort in sub-zero temperatures.


• Educate guests about the ice bar experience, highlighting the unique features and the captivating ice sculptures created by talented artists.


• Serve a variety of ice-cold beverages in specially crafted ice glasses, showcasing your bartending skills while engaging with guests.


• Monitor and manage guest flow, ensuring everyone has a safe and enjoyable experience while adhering to health and safety guidelines.


• Maintain cleanliness and orderliness within the ice bar and reception.


• Collaborate closely with the team to continuously enhance the ice bar experience and contribute innovative ideas.

Requirements:

• Passion for providing exceptional customer service and creating memorable experiences.


• Strong communication skills with the ability to engage and entertain a diverse range of guests.


• Ability to thrive in a fast-paced, dynamic environment and remain calm under pressure.


• Excellent organisational skills and attention to detail.


• Bartending or hospitality experience is a plus, but not required. We are willing to train the right candidate!


• Ability to work flexible hours, including evenings, weekends, and public holidays.

Perks and Benefits:

• 50% staff discount at six diverse venues


• 25% discount at a further 4 venues in Queenstown - we know the right people


• Bring mates deals; shout your friends at Margo’s and Odd Saint with exclusive discounts.


• Free training & development; from hospo skills to leadership growth, we’ll back your career.


• Well-being perks; discounted gym & pilates, financial advisors, wellbeing programs, and mental health support.


• Progression; clear career pathways across our venues.

Don't let this incredible opportunity slip away! Join our team and be part of an exhilarating journey where every day is an adventure. To apply, please submit your resume, along with a brief cover letter highlighting why you are the perfect fit for the Ice Bar Host position.