Implementation Consultant

Caruso is the AI-native fund administration platform for private markets. We replace legacy systems with modern software and integrated services, helping fund managers save time, impress investors, and grow AUM.

Since launching just over two years ago, Caruso has grown rapidly to $80B+ in assets, 900+ funds, and 80,000+ investors on the platform. We just completed our Series A capital raise, and are looking for smart, ambitious people to help us build a global business.

Learn more at getcaruso.com.

Role summary

As an Implementation Consultant, you will lead end-to-end implementations of the Caruso platform for fund managers across private credit, real estate, and broader private markets.

This is not a cookie-cutter onboarding role. You’ll work closely with each client to understand how their funds operate, translate requirements into clean system workflows, and deliver implementations that drive real operational change and long-term adoption.

You’ll operate at the intersection of fund operations, platform configuration, and delivery execution, partnering with fund managers, CFOs, and back-office teams to modernise legacy processes and bring the Caruso platform to life.

What you'll do:

• Lead implementations end-to-end: discovery, solution design, configuration, testing, training, go-live, and early post-launch support.

• Translate complex operating models (fund structures, compliance needs, investor workflows) into effective and scalable Caruso configurations.

• Design pragmatic solutions for clients with complex or non-standard processes, balancing best practice, platform capability, and real-world constraints.

• Lead the data migration workstream by gathering client data requirements, defining the target outcomes, and partnering with our Data Engineering team to deliver mapping, ETL, validation, and load activities.

• Partner cross-functionally with Product, Engineering, and Customer Success to close feedback loops and continuously improve implementation outcomes.

• Contribute to internal playbooks, templates, and tooling that improve implementation quality, speed, and repeatability.

• Support and mentor junior team members as the delivery function scales.

What we're looking for:

• 3+ years experience in SaaS implementation, client consulting, systems integration, or technical delivery roles.

• Strong delivery fundamentals: discovery, requirements gathering, stakeholder management, and structured project execution.

• Strong understanding of data migration concepts and integration dependencies, with the ability to define requirements clearly and coordinate delivery with technical teams.

• A consultative mindset, you solve business problems and drive outcomes, not just complete checklists.

• Ability to explain complex systems and trade-offs clearly to both technical and non-technical stakeholders.

• High attention to detail, strong ownership, and calm execution under pressure.

• Experience in fintech, funds management, private markets, or regulated industries is a plus (but not required).

Benefits

• A role with genuine autonomy, impact, and visibility inside a well-funded, high-growth business.

• Enjoy our premium office space with a modern fit-out in Auckland's CBD.

• New workstation package including MacBook Pro, dual monitors, Apple peripherals, and AirPods Pro.

• 5 weeks annual leave after 2 years tenure, 6 weeks of annual leave after 3 years tenure.

• Unlimited sick leave.

• Extended maternity/paternity leave.