Information Coordinator

About Historic Claims

 
Historic Claims, on behalf of the Ministry of Social Development (MSD) provides an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care.
 

Historic Claims works with claimants to help them understand their past experience in care. We acknowledge and recognise the harm claimants have experienced and take steps to put this right.
 

A key focus for Historic Claims is to ensure we deliver the best possible outcomes for claimants, and that they encounter mana manaaki (a positive experience every time) whenever they come into contact with us.
 

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
 

How to apply | Me pēhea te tuku tono

To apply, click the 'Apply Now' button.
 

You do not need to submit a cover letter. Instead, you will be asked to respond to three short questions as part of the application form (each with a 1500-character limit):

• What motivates you to apply for this role, and what impacts do you hope to make if successful?


• What makes you an ideal candidate for this role?


• Please outline your skills and experience relevant to the requirements of this role

You’re welcome to use tools to help prepare your application. However, we encourage you to answer in your own words, drawing on your personal experience and thinking—this helps us better understand how you’d approach the role.

Note: Your responses to the application questions are essential to our assessment process. 
 

All applications must be made online.  If this is not possible or if you have any queries, please contact [email protected]
 

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as an internal candidate.
 

Joining us | Ko te hono mai
 

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
 
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity.
 
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.