Inspera Support - Casual

The University of Auckland is New Zealand’s leading university, with a turnover of $1.1bn, including research revenue of over $200m generated across eight diverse faculties and two research institutes. We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.

Assessment Services is fast approaching one of our busiest times of the year with semester one exams just around the corner. We are seeking to employ enthusiastic and results-driven casual staff members to support online exams and provide in class student support.

Applicants must be technically minded and be able to explain technical concepts to students and staff in an exam setting.

You must also have an excellent eye for detail and meticulous in your record keeping.

You need to be available to work from the 12th to 30th of June and you will also need to be available to come in for training in late May/early June.

You will need to be confident using online systems and talking through processes to new and existing users. You'll also need great communication skills to manage queries with patience, professionalism and confidence.

Skills you will bring to the role:

• Proven experience in a customer focused role
• Strong communication skills
• Digitally savvy and confident using technology
• Keen to learn in a fast-paced environment with the ability to pick up new information promptly.

Responsibilities include:

• Assisting with setting up exams and assessments in Inspera.
• Providing technical support for professional and academic staff across the University.
• Providing ad hoc user support as needed.
• Tracking exam and assessment set-up in Inspera, stepping in to assist when required.
• Provide subject matter expertise and support.
• Assist with class test, assessment organisation and delivery using Inspera.
• Performing quality checks before exams and assessments go live to students.
• Monitor progress of tests and exams online.

Please note: we are unable to hire anyone studying undergraduate degrees, post-grad diplomas or masters here at the University of Auckland.

This is a casual role. The hourly rate for this role is $25.50 per hour.

Dependent on the requirements of the role.

To be considered for this role, you must be eligible to work in New Zealand or hold a valid New Zealand work visa.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz