Internal Account Manager

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Job Description - Internal Account Manager

Synnex partners with some of the leading IT brand name products including Acer, Asus, Google, Intel, Lenovo, Microsoft and WD to name just a few. Due to the company's continued growth, we are seeking talented individuals to join our sales team working as a Internal Account Manager, located in Auckland. This is a great opportunity for someone with a keen interest in IT hardware with experience with outbound phone sales engagement.

Key responsibilities include:

  • Managing and growing channel accounts within your portfolio
  • Building and maintaining relationships with new and existing IT-Reseller customers
  • Developing new business for all products under the Synnex portfolio within your territory
  • Processing customer orders and advising them of current company specials and promotions
  • Updating customers with back order product arrival information
  • Taking customer phone calls and handling them in a professional manner
  • phone engagement with customers within your customer portfolio
  • Hitting your monthly sales / active customer / proactivity based KPIs

Key skills for this position would be highly regarded:

  • Technical knowledge of IT hardware products
  • Excellent knowledge of how to use a PC including Outlook, Excel and PowerPoint
  • Strong attention to detail and a genuine passion for customer support and service
  • Experience in a similar role, whether it be through another ICT Distributor, Vendor, Reseller or Consumer Electronics Retailer. Dealing with IT products and engaging with IT resellers
  • Strong business development skills
  • Ability to proactively identify and develop business opportunities
  • Proven track record in achieving sales results
  • Hard working and reliable
  • High level of discipline and professionalism
  • Clear communicator, both oral and written
  • Ability to self-manage
  • Excellent time management skills

To be successful in this role you must:

  • Be results focused
  • Be able to build long standing relationships with new and existing clients

Applicants for this position must have NZ residency or a valid NZ work visa, and are currently living in New Zealand

Synnex is currently a hybrid working environment. You will have an equal balance of working in office and working from home.

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