Internal Sales Representative

Founded in 1995, Vulcan is Australasia’s highest-performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and ~1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business – and this always starts with people.

About the Role:
In this office-based role, you’ll be the first point of contact for our customers, playing a key part in delivering excellent service and providing vital operational support to our Aluminium division.

Enjoy a supportive team environment with regular hours, Monday to Friday 8:30am–5:00pm.

Key Responsibilities

• Handle inbound calls and emails professionally
• Process orders and quotes accurately
• Follow up with customers to ensure satisfaction
• Support the sales team with business development
• Build strong customer relationships, including occasional visits
• Assist with stock and inventory management
• Perform general admin and branch support tasks

• A person who has experience in a customer facing role and values a high level of customer service
• Fantastic warm and friendly telephone and face-to-face manner
• Ability to be flexible and work in a small team environment and assist where necessary
• Ability to work under pressure and prioritise when things get busy
• Full Class 1 driver licence
• Intermediate level or above Computer Skills
• Great attention to detail

• A supportive team environment where your efforts are recognised.
• Long-term career opportunities in a stable, growing business.
• On-the-job training and development to help you succeed.
• Access to Vulcan’s wellness programme
• The chance to represent a trusted brand and make a real impact on the industry.

Ready to Join Us? Click Apply Now to take the next step in your career with Vulcan. We’re excited to meet you!

As health & safety is important to us, you will be asked to complete a pre-employment medical and drug screen if you are to be successful.

Please note you must either be residing in New Zealand or hold a current relevant work visa to be considered for this role.