Internal Sales Representative

About the company

Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 66 sites and ~1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business – and this always starts with people.

About the Role

We’re seeking a customer-focused and reliable team player to join our busy distribution warehouse in an entry-level Internal Sales role. Training will be provided. You’ll be the first point of contact for customers, handling enquiries, processing orders, and supporting daily operations to ensure efficient service and smooth workflow across the branch.

Key Responsibilities:

• Handle inbound calls and emails professionally
• Process orders and quotes accurately
• Follow up with customers to ensure satisfaction
• Support the sales team with business development
• Build strong customer relationships
• Assist with stock and inventory management
• Perform general admin and branch support tasks
• Hours: Monday to Friday, between 8:00 AM – 5 PM (40 hrs/week)

This is an entry-level opportunity. We welcome candidates with the right attitude and willingness to learn, and will provide training.

• Customer service experience in a trade, industrial, retail, or distribution environment (desirable)
• Full Class 1 driver licence
• Experience using computer systems for order entry, emails, or data entry
• Intermediate computer skills, including Microsoft Office (Outlook, Excel, Word)
• Ability to process information accurately with strong attention to detail
• Ability to manage multiple tasks and prioritise workload in a fast-paced environment
• Ability to work across sales, administration, and operational support tasks as required

• A supportive team environment where your efforts are recognised.
• Long-term career opportunities in a stable, growing business.
• On-the-job training and development to help you succeed.
• Access to Vulcan’s wellness programme
• The chance to represent a trusted brand and make a real impact on the industry.

Ready to Join Us? Click Apply Now to take the next step in your career with Vulcan. We’re excited to meet you!

As health & safety is important to us, you will be asked to complete a pre-employment medical and drug screen if you are to be successful.

Please note you must either be residing in New Zealand or hold a current relevant work visa to be considered for this role.