Investigation Support Unit Investigator

Investigation Support Unit Investigator!

• Based on Federal Street – Auckland CBD


• Band G


• Police Employee


• Permanent, Full Time


• Nationally Advertised Vacancy


• JR 5748056

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

The National Retail Investigation Support Unit is a new incentive from New Zealand Police working in close partnership with key retail sector representatives like Retail New Zealand and Auror New Zealand.

The purpose of this unit is to:

• Provide resources and guidance to retail shop owners in order to prevent retail crime, and;


• investigate and collate retail crime offending in New Zealand, holding retail crime offenders to account

This is a national policing unit which will cover retail crime offending from all over New Zealand. It will identify retail crime offenders and intervene, with the major goal of the unit being a reduction in retail crime.

Great opportunity to be part of a small highly driven team focusing on intervening with New Zealand’s top retail crime offenders. You will investigate, gather evidence, and collate multiple retail crime files, to enable the apprehension of the suspect.

Key Accountabilities:

• Foster and maintain effective partnerships with external and internal stakeholders


• Problem solving, excellent communicator and can-do mindset


• Prioritise workflow and manage time effectively to complete multiple files and meet deadlines


• Professionalism - Taking pride in representing Police and making a difference in the communities we serve.


• Decision Making – Ability to manage complex and sensitive investigations and make sound decisions to reduce harm.


• Courageous state of mind – Ability to bring in transformational change, and lead by example in accordance with Our Values.

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

Whakaritenga motuhake | Special requirements

• New Zealand or Australian citizenship, or a Permanent New Zealand Resident


• Successful applicant must reside in Tamaki Makaurau or be willing to relocate to Tamaki Makaurau


• Previous policing investigative knowledge is advantageous but not essential


• A sound knowledge of computer applications, in particular NIA, Microsoft Office, and Outlook suites

This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements

To view the position description for this role please copy and paste this link into a new browser:

https://www.police.govt.nz/sites/default/files/pd/02-2026/investigator_-_investigation_support_unit_cjsu_or_isu.pdf

Mo tātou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

Applicant Information Pack (External)

Tono ināianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing  and police vetting prior to any written offer being made.  

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers 

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.  

Utu ā-tau | Salary

This position is covered by a collective agreement and salary will commence between $87,306 and $91,353 dependent on skills and experience relevant to the role.  

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process. 

Please note: Deadline for applications is 5:00 pm on 23rd of February 2026. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact [email protected]