Investor Relations Manager

WHO WE ARE 

Oyster is a leading New Zealand commercial property and fund manager and is recognised as a market leader in sourcing and structuring property funds and capital raising. We also manage a range of office, industrial, large-format retail, and retail assets throughout New Zealand. At Oyster we are committed to Transforming Property Investment Together and it is this vision that sits at the core of everything we do. Our Values are what guide our culture, our day-to-day interactions with our investors, tenants, contractors, each other and how we deliver on our vision – we are One Team, Leaders, Courageous and Ethical. 

JOB SCOPE 

We’re looking for a dynamic and relationship-driven Investor Relations Manager to join the Oyster team. 

In this pivotal role, you’ll be the key point of contact for our investors, building trust, delivering exceptional service and ensuring timely, accurate communication. You’ll collaborate closely with internal teams and external partners to uphold excellence in reporting, investor experience and operational delivery. 

As Investor Relations Manager, you will: 

• Build and nurture strong, long-term relationships with investors, continually enhancing the quality and delivery of investor services. 

• Lead the coordination of investor meetings and events, including general meetings, ensuring a professional and seamless experience. 

• Act as the central contact for all investor communications, providing clear, timely, and professional correspondence. 

• Oversee the preparation and distribution of investor reports and updates, working closely with internal teams to ensure content is clear, accurate, and aligned with brand and compliance standards. 

• Lead onboarding and application processes for new investors, ensuring a smooth and professional experience. 

• Maintain regular engagement with investors and ensure CRM records are accurate and up to date. 

• Champion a culture of operational excellence and continuous improvement across all investor touchpoints. 

ELIGIBILITY CRITERIA 

It is essential to this role to be a self-starter with the initiative and capability to drive workstreams alongside key stakeholders, all whilst fostering a strong customer service ethic for our investors.  

Ideally, you’ll have 5+ years’ experience in relationship or stakeholder management within a financial, investment, or commercial environment. We welcome experience from a range of sectors where strong communication, attention to detail, digital competency, and a client-focused mindset are essential. Proficiency in Excel and confidence using CRM systems are key requirements for success in this role. 

At Oyster, we value more than just experience, we look for people who bring the right mindset. This role will best suit someone who is: 

• Detail-oriented, highly organised, and able to manage deadlines effectively. 

• A critical thinker with strong financial acumen. 

• Adaptable and proactive, able to take initiative, respond to changing priorities, and contribute beyond their core responsibilities. We value people who understand the bigger picture and are motivated to support shared goals. 

• Emotionally intelligent and an effective communicator and collaborator. 

• Comfortable working both independently and as a part of a close-knit, high-performing team.