IT Systems Engineer ( Manukau City )

MSP
Managed Service Provider with a reputation for delivering technical excellence. Opportunity to grow and travel across the Auckland and NZ.

Offers you the ability to…

• Work with a wide range of emerging technologies.
• Work with a team of skilled engineers and great people.
• Join an environment that embraces learning and development of everyone.

The Role
As a result of our continued growth, we are looking for a Support Engineer to join us on a permanent basis, based in Manukau city. This role will provide both remote and on-site support work for clients Auckland wide.

Key Responsibilities:

• Provide L2 and L3 support to clients and resolve technical issues.
• Provide remote and onsite support to clients at various locations.
• Maintain and administer systems including Windows OS, Microsoft Office suite, basic printing and server hardware and support. Including but not limited to end user support and working with external vendors as needed.
• Maintain effective communications with your clients at all times.

Essential skills and experience:

• At least 10 years in a IT Support role is essential: 
• Microsoft - Windows Server, O365, Windows 7-11, Active Directory, Exchange, VM Ware and Hyper-V systems.
• Desktop administration, provisioning and troubleshooting.
• Good time management, strong analytical and problem-solving skills

Desirable skills include…

• Prior experience within an outsourced service delivery environment or equivalent MSP defiantly and advantage. 
    

To help you be effective, you will be provide: 

• Company car 
• Mobile phone