Junior Continuous Improvement Team Member

We’re on the lookout for a Junior Continuous Improvement Team Member who’s keen to learn, solve problems, and grow their career in one of the most critical areas of our business – network operations. 

The Warehouse Group (TWG) has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand. We are the largest general merchandise retailer in NZ across The Warehouse, Warehouse Stationery & Noel Leeming. We are at an exciting point in our journey where our focus is on becoming brand-centric, aiming to deliver an unparalleled experience for our customers. Agility and collaboration are cornerstones of our work culture, empowering us to adapt swiftly and work seamlessly together. By being brand-led and retail-focused, we are intentional about placing the right people in the right roles, allowing us to perform work that truly makes a difference. 

As a Junior Continuous Improvement Team Member, you’ll sit within Network Operations and partner with our logistics leadership to drive measurable gains across TWG’s distribution network. You’ll blend advanced analytics, process optimisation and change-management expertise to forecast resourcing needs, refine workflows and embed a culture of continuous improvement. 

You’ll bring a growth mindset, solid analytical skills, and a proactive approach to solving problems. In return, we’ll support you with learning, mentoring and development as you build your supply chain and CI expertise. 

You’ll be responsible for: 

Support Capacity Planning & Forecasting 

• Help maintain forecasting models that track labour, space and equipment needs across the network 
• Assist in analysing seasonal and promotional data to identify resource or workflow impacts 
• Work with planning and operations teams to ensure the right inputs flow into business decisions 

Performance Reporting & Analytics 

• Build and update Power BI or Excel dashboards that help monitor key metrics like throughput, accuracy and stock flow 
• Present simple insights that highlight trends or performance opportunities 
• Support weekly reporting cycles and performance reviews 

Process Improvement Projects 

• Participate in workshops and improvement initiatives (e.g. root cause analysis, value stream mapping) 
• Document processes, collect data and help track benefits from CI projects 
• Stay curious and contribute fresh ideas that could improve how we work 

Collaboration & Stakeholder Engagement 

• Build relationships with key contacts in Operations, Engineering and Analytics teams 
• Share updates, raise issues and ask questions to help keep projects moving 
• Champion continuous improvement culture across your area and share quick wins

• A relevant tertiary qualification (Business, Supply Chain, Engineering, Data/Analytics or related) 
• 1–2 years' experience in a supply chain, logistics, CI or operational support role (internships or grad roles welcome) 
• Strong analytical skills – comfortable working in Excel, with exposure to BI tools (Power BI, Tableau, etc.) 
• Some understanding of Lean, Six Sigma or continuous improvement concepts 
• Excellent communication skills, with the confidence to work with a variety of teams 
• A positive, can-do attitude and desire to learn and grow within a high-performing team

You will bring:  

• Curiosity: You ask questions, explore data and enjoy problem solving
• Team Player: You collaborate well, build strong relationships and communicate clearly 
• Detail-Oriented: You’re methodical and accurate, but can also see the bigger picture 
• Resilience & Drive: You stay focused, even when the pace is high or priorities shift 
• Willingness to Learn: You’re open to feedback and eager to build your capability in supply chain and CI 
• Strong analytical skills: Advanced level of MS Excel, with exposure to BI tools (Power BI, Tableau, etc.) 

• Take an extra day off to celebrate your birthday!
• Staff discounts across all of our brands!
• Long Service leave!
• 26 weeks fully paid parental leave or 10 days additional leave to support your partner.  
• Fully paid Jury Service
• Lifestyle Leave - spend more time doing the things you love!

If you are passionate about helping Kiwi’s Live better every day, then come join our family! Apply now!