Key Account Manager

• Hybrid Work From Home flexibility
• Enjoy working in a relaxed Tourism environment
• Great location, B:Hive in Takapuna on the North Shore of Auckland 
• Amazing team of passionate marketing and tourism experts 
• Work with great clients, including Hobbiton & the South Seas Group
• Social events, lunches, after work drinks, team days out

Since our inception in 2014, we have made our mark helping tourism embrace digital. Our award-winning approach to digital sees us work with clients as diverse as Hobbiton Movie Set, Intrepid Travel, GO Rentals, Polynesian Spa, the Travel Answers Group (USA) and South Sea Cruises (Fiji).

Our team is exceptional. We nurture and celebrate success, support each other through challenges and genuinely enjoy spending time together. We are experiencing significant business growth, and view team culture, a positive workplace and having a great time while delivering as key to ensuring our growth is both healthy and sustainable. Our team enjoys dedicated budget for professional development, birthdays off, off-site team building days and ultimate work location flexibility. Our business HQ is based in the award-winning B:Hive (Smales Farm, Auckland) and our Employee Engagement score is in the top 10% of New Zealand.

Account Management and Delivery  
Spearhead the creation and delivery of digital strategies, campaigns and projects for our Silver, Gold and VIP partners – some of tourism’s hero experiences and leading destinations globally.   

• Co-ordinate team resourcing, delivery and performance of said strategies on a day-to-day basis, incorporating paid, earned and owned activations and regular reporting.  
• Strive for client delight, strong ROI and industry-leading delivery where possible.  
• Craft enduring, collaborative relationships with your fellow Account Managers & wider Maverick team.   
• Facilitate and ensure open, regular and consistent communication and account management across your portfolio. 
• Collaborate closely with the wider Client Services team, spearheading new ways to deliver results and client delight when opportunities arise. 
• Constantly push to improve results, capitalise on new opportunities, test new technology or approaches and be abreast of industry change. 
• Support the content team with resourcing and delivery for your portfolio of clients across multiple content types on a monthly basis.  
• Support the growth of ongoing retainer services and the overall scaling of the business.  
• Support the creation of a healthy, fun and productive workplace culture and help to facilitate top scores for our annual Employee Engagement Survey. 

Business Development  

Tourism marketing is ever-changing, and Maverick is dedicated to being ahead of the curve.  

• Pinpoint new opportunities for Maverick to consider and lead the uptake of said opportunities when it fits into the company’s strategic goals.  
• Be a part of shaping and leading ambitious future plans for Maverick, both domestically and internationally.   
• Collaborate with SLT as needed to support and enable sustainable, long-term company growth.  

Your skillset and experience will include:  

• Minimum 5 years’ experience in marketing and/or tourism (preferably both). 
• Proven track record of developing and implementing successful marketing strategies that include paid, earned and owned digital elements within them. 
• The ability to multitask, work at a fast pace, and juggle multiple priorities at once.  
• Strong copywriting especially with long form items ie blogs, EDMs, thought leadership.  
• Incredible communication and planning skills.   
• A proven passion and interest in the travel and tourism industry would be ideal.
• Understanding of the tourism distribution process would be preferable but not essential.