Key Account Manager

As the Key Account Manager, you will closely support large and high-profile customers in a number of exciting projects and their day-to-day electrical needs. This will see you being the go-to person from looking at new connections to enable electrification and decarbonisation, through to ensuring service delivery, managing commercial changes, and handling network issues.

Along with an external focus, internal relationships with the likes of engineering, operations, commercial and regulatory will be key. You will build an understanding of knowing who to approach and when to approach, gathering the appropriate and relevant information for your customers.

This is an exciting and unique opportunity! A rapidly evolving industry, you will be at the forefront of communicating capability to customers and contributing to some high-profile projects from conception.

As well as supporting your customers' journey, you'll play a key role in helping set Aurora's future, working closely with senior management and influencing strategic decisions. Given the nature of the role, you'll gain broad exposure across the business giving plenty of variety. Not in Dunedin? Relocation support is on offer. There is also the option of being based in Aurora's Central Otago office.

 

About You

Bringing strong customer service, commercial, and infrastructure knowledge you could come from a range of backgrounds. A self-starter and degree qualified you will have the ability to understand your customer's needs, striving to exceed their expectations while ensuring Aurora's interests are maintained.

You'll enjoy meeting with a range of people in person, developing relationships. As well as maximising connections, you will thrive during high pressure situations, utilising your strong communication skills to ensure the best possible outcome for your customer.

 

About Us

Aurora Energy is New Zealand's seventh-largest electricity distribution company, supplying power to more than 93,500 homes, schools, farms and businesses in Dunedin, Central Otago and Queenstown Lakes. We're in a major phase of network renewal that touches nearly every part of the community, and it is a time of exciting and positive change as we work to support our community's future growth.

What's in it for you?

• Ongoing support for professional development and training
• Hybrid flexible work policy and lifestyle leave option
• Active Wellbeing Programme giving you access to free fruit, free flu vaccinations, regular activities and events
• Access to 24 hour Employee Assistance Programme
• Exclusive discounts and great deals on over 40 of your favourite brands and stores including air travel, hardware and home appliances
• Southern Cross private medical insurance discount
• Additional Employer contribution to KiwiSaver
• Employee Reward and Recognition programme
  
   

Are you up for the challenge? Join our team.

We see diversity as a strength and welcome applications from anyone who has what it takes, regardless of gender, ethnicity or background.

If you think you are a good fit for the role, click the ‘Apply’ button to submit your application. For a confidential discussion around this position please call Tom Stevens at Fluid Recruitment.

Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.