Key Customer Relationship Manager - Opportunity to Make a Difference

Are you the Key Customer & Stakeholder Relationship Manager we are looking for? you'll be pivotal in nurturing and expanding our business relationships with strategic customers. Your role is to be the primary liaison, understanding needs, and delivering solutions that align with our company's values and objectives. You'll collaborate closely with internal teams and external stakeholders to ensure top-notch service delivery and customer satisfaction.

Key Responsibilities:

Key Customer Engagement Excellence: Lead Customer-Centric Partnerships: Cultivate enduring relationships with key stakeholders, championing their needs, ensuring compliance, and driving satisfaction through swift issue resolution and collaborative strategy development.

Opportunity Navigator: Navigate new business horizons by identifying and seizing opportunities within our customer and stakeholder network, leveraging industry developments to fuel sustainable growth and service expansion.Top of Form

Dynamic Contribution: Fuel collective success through proactive team collaboration, driving operational excellence, and embracing adaptability to ensure TLC's continued growth and performance enhancement.

Join Us If You Have:

• A degree in business, marketing, engineering, or related fields is desirable but not necessary, paired with 5+ years' experience in customer or account management.
• Exceptional communication, negotiation, and presentation skills, alongside strong analytical and problem-solving abilities.
• A customer-centric mindset and a drive to deliver value to customers and stakeholders.
• A proactive, collaborative, and adaptable work approach.
• Sound knowledge of the network industry, including market trends, competitors, and best practices.

What you'll love about us!

At The Lines Company, we're about more than just keeping the power on in the King Country – it's about caring for our customers and our community. Our company is committed to creating positive and engaging employee experiences, lifting people capability, and ensuring a respectful, diverse and enjoyable workplace.

Alongside competitive salaries, enjoy perks like wellbeing incentives, medical insurance, additional leave days, and paid parental leave, just to name a few. Join us for a chance to work for a forward-thinking, community-owned company that packs a big punch, making a real impact in the energy sector and our community.

Hiahia? - Interested? Come and join the whanau!

Please note, applications will be reviewed during the advertising period, and advertising may close earlier than the advertised date.

Safety and wellbeing are important to us, so our recruitment process involves a Ministry of Justice criminal history check and a pre-employment medical, alcohol, and drug tests.  It is also a requirement that you be a New Zealand citizen or resident or have a valid working visa to apply for this role.