Keyholder x 2 | Merchant Manawa Bay

Merchant 1948 | Footwear with heritage, designed for modern life

We’re Merchant 1948 – a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we’ve built a reputation for premium leather footwear, considered design, and warm, expert service.

Our stores are more than retail spaces – they’re places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

We’re opening our brand-new Manawa Bay store – and we’re on the lookout for THREE new Keyholders to join our team!

Here’s what’s on offer:

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  Keyholder 1: Sunday 10:00am – 7:00pm (9 hours per week)

  
  


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  Keyholder 2: Saturday 12:00pm – 4:00pm (4 hours per week)

  
  

Why this role is a great next step

Love retail and ready to step up? As a Keyholder, you’ll be confident on the shop floor and keen to take on a little more responsibility – from opening and closing the store to running smooth shifts and supporting operations when the manager’s away.

You’ll be part of a supportive team that loves what they do and takes pride in helping every customer find their perfect fit.

A day in the life

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  Creating exceptional experiences for every customer

  
  


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  Supporting with opening/closing the store

  
  


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  Running smooth and successful shifts

  
  


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  Reaching sales goals (and enjoying bonus rewards!)

  
  


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  Keeping the store stylish, tidy, and well-presented

  
  


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  Being a positive, proactive team player

  
  

You’ll thrive if you:

• Have experience in customer service (retail, hospitality or similar)



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  Are confident, responsible, and lead by example

  
  


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  Have a natural way with people and love building rapport

  
  


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  Are organised, calm, and detail-focused

  
  


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  Are motivated by goals and love seeing results

  
  


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  Are available for one of the sets of hours listed above (weekends included)

  
  

What you’ll get from us

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  A free pair of shoes every season

  
  


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  Monthly bonuses when you hit targets

  
  


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  Generous team discounts

  
  


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  Referral bonuses for bringing great people onboard

  
  


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  Supportive, down-to-earth leadership

  
  


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  Access to EAP for extra support

  
  


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  A brand with real history – and exciting things ahead

  
  

Sound like you? Apply now and tell us your story – we’d love to have you on the journey as we open our newest store!