Lounge Manager - Christchurch Airport

• Full time, Permanent Position + Wellness Plan + EAP Services
• Competitive Wage + Discounted Goods & Services

At Compass Group we have partnered with Air New Zealand as one team to create an incomparable lounge experience, we have an exciting  Permanent Full-Time opportunity for a  Lounge Manager to manage our Compass Group operations within the Air New Zealand Lounge at  Christchurch Airport.

The Lounge Manager is responsible for a team of Compass Group Lounge Supervisors to drive an engaging service culture that results in a high performing team and delivers an exceptional 'surprise and delight' customer experience.

The role will include;

• Coaching, training, development, performance and wellbeing.
• Sharing the Lounge vision, you will inspire a 'one team' approach to working in the Lounge.
• You'll combine leadership strengths with expertise in hospitality and customer experience, bringing the premium Lounge experience to life.
• Supporting the Airline Operations client and contract in accordance with the standards agreed by the Compass Group and the client.
• A key deliverable is ensuring your contract is compliant and run commercially in line with net growth and retention targets and bringing the joint client and Compass Group Vision & Values to life.
• you will be an inclusive leader with the ability to form productive relationships with clients and individuals from diverse backgrounds, and proven experience in managing successful teams.
• You'll have an in depth understanding of Occupational Health, Safety and Environment and ability to apply principles, with single site operational experience in a similar role within the industry.
• You'll need strong commercial acumen with the ability to manage a budget.
• You will also have working knowledge of workplace regulations, including agreement requirements, the ability to identify contract retention and new business opportunities, and thorough comprehension of food hygiene practices.
• Competitive remuneration.
• Training & Development Programs
• Discounts on Medical insurance, and banks, to hotels, insurance, and more!
• Rewards and recognition.
• EAP Services

Mo matou / About us:

• We are New Zealand's leading and largest provider of food and support services across multiple industries.
• These industry sectors are managed by our sub brands Eurest, Chartwells, Restaurant Associates, Medirest, and ESS.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH and TEAMWORK are the founding pillars of these commitments.
• We are an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.

Successful candidates will be able to satisfactorily pass a police clearance.

Applicants for this position should have NZ residency or a valid NZ work visa.

Don't miss out on this unique opportunity - Click 'Apply'  Now!

Expertise Bar/Beverage staff, Baristas, Chefs/Cooks, Dietetics, Customer Service, Front Office and Guest Services, Hospitality & Tourism, Lounge Assistants, Cleaning Services, Kitchen Assistants, Hospitality and Tourism, Catering Staff, Human Resources, Food Retail, Laundry, Stores/Logistics, Quality Assurance

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