Maintenance Manager

About our Hotel

Hotel Grand Chancellor Auckland, comprising of 191 rooms, is one of Auckland’s newest Hotels. We are part of the Grand Hotels International group with hotels located throughout New Zealand, Australia, Malaysia, and Singapore. Grand Hotels International is known for quality accommodation, exceptional service, convenient locations and outstanding conference and meeting facilities.

An exciting opportunity exists for an experienced Maintenance Manager to join the Hotel Grand Chancellor Auckland pre-opening team as soon as possible. Hotel Grand Chancellor Auckland is scheduled to open in August 2024.

We are seeking an experienced professional to lead our successful Maintenance operation. This role is responsible for managing the engineering and building maintenance of the hotel. This includes public areas, 191 guest rooms, one restaurant and bar and two conference rooms.

As the Maintenance Manager you will ensure all maintenance (planned and reactive) undertaken within the hotel operation is resolved in a timely manner and within the parameters of the hotel’s budget. The Maintenance Manager will be responsible for achieving hotel and departmental budgets, ensuring efficiency and effectiveness with all aspects of the Maintenance Department procedures. This role will undertake and ensure all requirements for the Building Warrant of Fitness are fulfilled in accordance with the maintenance procedures from the Compliance Schedules for the hotel. The Maintenance Manager will ensure elevated levels of guest and employee satisfaction, and compliance in all aspects of health and safety policies, procedures and the Health and Safety at Work Act 2015.

This position requires a collaborator with an abundance of energy, passion, and strong leadership skills. Previous extensive hotel experience in Maintenance Operations is essential.

The ideal candidate for this role will have:

• A minimum of three years’ experience in a Maintenance Manager/Assistant Maintenance Manager role.
• Hotel experience is advantageous
• Proven leadership ability to lead a small team
• Have proven experience with health and safety policies, procedures and the Health and Safety Work Act 2015.
• Ability to inspire, lead, train and develop a team.
• Previous experience with building and developing interdepartmental relationships.
• Effective time management and organisational skills with the ability to multitask.
• Excellent written and oral communication skills
• Effective delegation skills
• High attention to detail
• Adaptable and initiative-taking ability to confidently respond to a range of different work situations.
• A positive can-do attitude with customer service at the heart of what you do
• Knowledge of current trends in the industry

The position will include, but is not limited to:

• Ensure the highest standards of maintenance is maintained across all areas of the hotel.
• Responsibility for the overall fire control of the hotel
• Ensure all maintenance (planned and reactive) undertaken within the hotel’s operation is resolved in a timely manner and within the parameters of the hotel’s budget.
• Fulfil the requirements for the Building Warrant of Fitness and Compliance Schedules.
• Manage staffing requirements, recruitment, training, performance management and development of the team.
• Source products, supplies and services which offer value and quality.
• Maximise the level of return guests by consistently delivering the products and services that meet the quality standards and expectations of guests.
• To achieve a level of maintenance service which consistently meets the expectations of guests and employees.
• Ensure Hotel policies, procedures and standards pertaining to maintenance are complied with and reviewed on a regular basis.
• Manage the Hotel's assets to protect their long-term investment value. Consult closely with the General Manager/Area General Manager to ensure that a preventative maintenance program
• Demonstrate a sound awareness of the Hotel and Company Occupational Safety and Health (OSH) policies, procedures, manuals and the Health and Safety at Work Act 2015.

What we offer our employees

• Accommodation discounts at Grand Chancellor hotels in New Zealand and Australia
• Food & Beverage discounts at our Auckland property
• Reward and recognition programs, including Chancellor Anniversary Nights

This is a Full-Time salaried role with occasional weekend work required. The Maintenance Manager reports to the General Manager/Area General Manager and is a member of the Executive Management team. The successful candidate will have a willingness to be actively involved in all aspects of the hotel operation.

If you are enthusiastic about joining a pre-opening team and joining us on this journey apply online now!