Maintenance Team Member - Handyperson

Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!

We are seeking a reliable and skilled Maintenance Team Member - Handyperson to join our hotel maintenance team. This position plays a key role in maintaining the hotel building, guest rooms, public areas, and surrounding facilities to a high standard, ensuring they remain fully operational, clean, safe, and comfortable for guests and staff.

You will perform general building maintenance tasks including gib stopping, carpentry, basic plumbing, painting, and electrical testing, as well as respond to day-to-day repair and maintenance requests. The successful applicant must be capable of working independently and efficiently, particularly during weekend shifts.

 

Responsibilities

• Inspect and report issues or damage in guest rooms and common areas; complete job sheets and updates.

• Prioritize maintenance tasks and determine when to escalate or engage external contractors if necessary.

• Maintain accurate records of maintenance work and supplies used.

• Respond promptly to maintenance requests and liaise with the Chief Engineer or Manager on Duty as needed.

• Ensure compliance with fire, health & safety, and environmental procedures in all work activities.

• Participate in continuous improvement by suggesting system and procedure enhancements.

Skills / Experience

• At least 1 year of relevant experience in general building, facility, or hotel maintenance

• Broad skills in basic carpentry, plumbing, painting, gib stopping, and general repairs.

• Understanding of health and safety protocols and ability to safely use a range of hand and power tools.

• Ability to work independently, especially during weekend or rostered shifts.

• Excellent problem-solving and customer service skills.

• Basic computer literacy to complete job reports and incident logging.

• Wage range $30.19 - $31.52

Why work for Novotel, Queenstown?

• Staff meals provided while on shift

• Uniforms, washed and laundered daily.

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!

• Work Your Way - Flexibility to ensure a work life balance!

• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide

• Accor's refer-a-friend bonus

• Accor's Parental Leave Scheme

• Access to our Employee Assistance Program

• Full Time 40 Hours

Place of employment is Novotel Queenstown Lakeside

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.