Medical Team Manager - Room for Advancement

Medical Team Manager

Western and Eastern Bay of Plenty, New Zealand

About Us:

Tautoko Mai is a dedicated sexual harm support service committed to providing care to all individuals affected by sexual harm through healing, education, and prevention. 

We are a for-purpose, non-profit organisation established in 2010 and governed by a Board of Trustees. The organisation delivers services across the Bay of Plenty and Waikato regions. Our purpose is to provide education and prevention to people, whānau and communities, and to support all people impacted by sexual harm to live their best life through healing. 

This is the heart of what we do. We are striving to create a society that is free from sexual harm and violence, and we are supported by a highly skilled team of counsellors, social workers, psychologists, nurses, and doctors who support our clients and their families. 

Role Purpose:

The purpose of this role is to provide oversight and management of our clinical operations, largely centered on managing our Sexual Abuse Assessment and Treatment Service (SAATS) contract. Leading our Medical Services (made up of nurses, doctors and the on-call forensic medical team), you will ensure the timely and effective delivery of medical services to clients. 

Reporting directly to the Head of Therapeutic Services, the ideal person will possess an excellent balance of leadership initiative, clinical experience, and business acumen. You will thrive on juggling to meet the variety of business demands whilst also leading our talented multi-disciplinary team to deliver best practice and creating an exceptional client experience. 

Key Responsibilities:

• Medical Team Management: Lead and manage the medical team, including nurses, doctors, and on-call forensic medical staff. Ensure adherence to operational procedures and policies.
• Oversight of Clinical Activities: Maintain up-to-date and ready medical services and equipment. Manage client information, referrals, and medical journeys.
• Financial Management: Oversee medical contracts, ensure accurate and timely invoicing, and manage funds within the budget and delegation authority.
• Operational Excellence: Develop and update clinical practice policies. Ensure clinics are fit for purpose.
• People Management: Recruit, manage, and develop staff and contractors. Conduct regular staff appraisals and foster a positive staff culture.
• Professional Responsibility: Ensure safe practice based on professional, ethical, and legal standards. Maintain a current practicing certificate and complete mandatory training.
• Continuous Quality Improvement: Participate in policy development, evaluate medical practice efficiency and safety, and implement innovative solutions.
• Service Development: Build professional relationships internally and externally. Seek opportunities for service promotion and expansion.
• Cultural Competency: Respect cultural and ethnic beliefs and customs, demonstrating knowledge and experience of tikanga Māori.

Key Competencies and Qualifications:

• Current medical competency-based practicing certificate
• Experience in the sexual harm or related sector with a sound understanding of trauma-informed practice
• Knowledge of relevant legislation
• Effective communication skills for diverse audiences
• Understanding of Te Tiriti o Waitangi and cultural responsiveness
• Ability to write reports and business cases
• Proficiency in Outlook, Word, PowerPoint
• A full NZ driving license

About you:

Ideally you will possess experience working within the sexual harm or related sector, with a sound understanding of trauma informed practice. You will demonstrate your experience leading a multi-disciplinary team and can connect with people from diverse backgrounds including people with disabilities, sexual orientations, and ethnicities, in a way that recognises and respects their background and culture. You will also need to hold a relevant professional practice qualification. Some travel may be necessary across the Bay of Plenty so a full driver’s license and some flexibility in hours may be required.

Why Join Us?

At Tautoko Mai, you will be part of a supportive and professional team dedicated to making a difference in the lives of individuals impacted by sexual harm. We offer a collaborative work environment, opportunities for professional growth, and a chance to contribute to meaningful change in our community.

For your skill, dedication, and passion, you’ll be eligible for: 

• A comprehensive orientation program 
• Paid regular professional supervision 
• Paid professional membership fees 
• Staff wellbeing allowances
• A healthy training budget for your ongoing professional development

How to Apply:

If you are passionate about making a difference and have the skills and experience required for this role, we would love to hear from you. Please apply via seek or send your CV and a cover letter outlining your suitability for the role to [email protected] by 24th June 2024.

Tautoko Mai Sexual Harm Support is an equal opportunity employer. We welcome applications from all suitably qualified individuals regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Data Retention Policy: We will retain your application and personal data securely for three months, after which it will be deleted in accordance with our Recruitment Policy.