Medical Writer

Job Title: Medical Writer, Scientific Services, Medical Writing NZ

Location: Auckland, New Zealand

Application Deadline: 22 February 2026 @23:59 NZ Time

About Springer Nature

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit http://group.springernature.com/ and follow @SpringerNature / @SpringerNatureGroup

Purpose of the role:

Provide high-quality and efficient medical writing services and excellence in customer service, to support the Springer Health+ Scientific Services business

Key tasks:

Independently deliver high-quality editorial services across a broad range of custom project types with minimal support from other Scientific Services, Medical Writing NZ staff

• To write and edit scientific content for a range of medical communications for various audiences, according to client needs, deadline, budget and internal quality standards, as directed by the senior scientific services team
• Independently evaluate project briefs and project needs
• Plan delivery and communication to ensure customer needs are met to the highest possible level within budget and within deadlines
• Liaise effectively with key stakeholders to ensure content, deadline and budget needs are met
• Work at a high level of independence and autonomy

Contribute to effective delivery of Scientific Services, Medical Writing NZ group workflow and business requirements as a whole through effective teamwork and collaboration

• Build and/or maintain effective working relationships and communication with all members of the Scientific Services, Medical Writing NZ team
• Take part in formal or informal discussions to ensure optimal delivery of daily workflow and ongoing process improvement
• Contribute feedback, ideas and suggestions and take on support tasks to help drive effective business performance and delivery of group targets

Ensure personal utilisation targets (set by your manager and/or overseas management) are met

• Record and monitor actual time spent on projects against budgeted time, and complete timesheets in an accurate and timely manner
• Ongoing weekly and monthly self-review of utilization rates
• Identify barriers or problems and take action to mitigate
• Manage non-chargeable time to ensure utilization targets are met

Actively support excellence in customer service and delivery

• Anticipate customer needs and issues that have not been specifically defined or prescribed
• Decisions, actions and communications align with business/commercial and customer needs support the group as a whole in striving to deliver the best possible customer service

Key Performance Indicators:

• Develops good relationships with team and contact people in other Springer offices
• Produces work that conforms to brief and customer expectations, within budgeted hours and deadlines
• Demonstrates ability to accept feedback, and incorporate feedback into future projects
• Works well under pressure and in changeable environments

Key relationships:

• Scientific Services, Medical Writing NZ team and manager
• Writers, salespeople, account and project managers in other Springer Health+ offices

Qualifications and Experience:

Education: Degree level (life science, pharmacy, pharmacology or medicine)

Experience:  Minimum of 1 plus years MedComms medical writing experience desired

Ideal skills and experience profile:

• Proven high level capability and autonomy with experience across a broad range of project types and business needs
• Self-motivated with the ability to manage and deliver most projects, with minimal additional briefing, to efficiently assess what is needed and make the right decisions.
• Ability and motivation to anticipate customer needs and go the extra mile to deliver on time within budget

Other Knowledge, Skills, Abilities or Certifications:

• Proven ability to critically analyse, synthesise and evaluate information
• Proven problem-solving skills
• Proven technical accuracy
• Excellent time management
• Proven ability to give and receive feedback constructively
• Excellent written and oral communication skills
• Customer focused; results oriented
• Adaptable/flexible

How to Apply

Please submit your CV along with an introductory cover letter. Your cover letter should include:

• What interests you about this position
• Your relevant professional experience that prepares you for this role
• The specific skills or knowledge you would contribute

This position is based in our Auckland office in New Zealand.
We kindly ask that applicants have the legal right to work in New Zealand and be able to commute to the office as needed.

Springer Nature Skills associated with this Job Profile include:

SN-Pharmaceutical Industry Knowledge, SN-Creativity, SN-Writing Skills, SN-Action-Oriented, SN-Agile Learning, SN-Balances Stakeholder, SN-Scientific & Academic Writing, SN-Scientific Comprehension

Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster: https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work HERE.

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.

For more information about career opportunities in Springer Nature please visit our career page HERE.

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