Auckland One Rail (AOR) operates Auckland’s passenger rail services and maintains the network’s stations, depots, and rollingstock. As we prepare for increased services and future network demand—particularly with the City Rail Link (CRL)—we are continuing to grow our technical capability.
The Mobile Fleet Engineer is a frontline technical role focused on keeping trains available, reliable, and in service.
This role provides mobile technical support at key locations across the Auckland rail network, assisting with start-up faults, in-service failures, fault recovery, and return-to-service decisions. The focus is rapid diagnosis, safe rectification where possible, and reducing the operational impact of rollingstock faults.
You will work closely with Maintenance Delivery Managers, Fleet Control, Operations, and frontline technicians to support service delivery.
Key Responsibilities
Provide real-time technical support and fault triage within the Fleet Control Centre
Diagnose and rectify rollingstock faults across the network
Coordinate deployment of field technicians and prioritise fault response
Carry out rapid troubleshooting and temporary or permanent repairs
Support incident response and return-to-service activities
Contribute to reliability improvements and continuous improvement initiatives
Provide technical guidance, mentoring, and support to team members
Ensure all work is compliant with safety, OEM, and AOR requirements
Requirements
Qualifications & Experience
Trade qualification in Mechanical or Electrical Engineering (or equivalent)
Proven experience in rail, heavy vehicle, or industrial maintenance
Strong fault-finding and diagnostic capability
Ability to interpret technical drawings and documentation
Highly desirable:
Rail industry experience
Experience in operational or control-room environments
Rail safety worker competency (or willingness to obtain)
Key Attributes
Strong situational awareness and decision-making skills
Ability to remain calm and effective under pressure
Clear communicator with a collaborative mindset
Proactive, solutions-focused approach to problem solving
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