Office Based Sales Position - Professional Development Opportunities

Office Based Sales Position

• Join a growing family owned and operated business
• Utilise and develop your existing skills and experience
• Learn on the job with our structured training and development programme

Are you ready to be at the forefront of driving sales success in the dynamic world of civil and infrastructure projects? We are seeking a proactive and customer-centric person with a passion for sales to join our expanding team and take charge of maximising sales outcomes through collaborative efforts with our Field Sales Team and strategic marketing activities.

Cirtex

Was established in 1982 as an industrial textiles manufacturing and distribution company. Over the last 40 years, we have developed a reputation for providing top quality products to the Civil Construction and Infrastructure sectors, to residential customers and to trades nationally and now internationally. 

Our brands are Cirtex Industries Ltd (New Zealand), Cirtex Industries Pty Ltd (Australia) and Strol Ltd. 

It is an exciting time to join the team as whilst we are growing and embracing change, we remain a family-owned business committed to our people and continue to be committed to our company values which unify not only our operation but guide our behaviour and relationships. 

Due to business expansion a vacancy has been created within our office based sales team. 

The Role

This fast-paced office-based sales role sits within a wider team of customer centric people that support the Cirtex group. 

In this role you will be provided with ample opportunity to bring your existing skills and experience to the forefront whilst we grow and develop your technical/product knowledge. Our educational programmes will enable you to learn on the job!

In this role you will foster relationships and experience a dynamic work environment whilst enriching your professional journey.

You will enjoy the best of both worlds with having a sales role based in our Wiri office, without the need for extensive travel to meet with customers. Your customer interactions will be via phone, email, and through Live Chat. 

As part of a national team, travel to our Thames office to connect with the wider team (2 days/week) will be a requirement of this position. 

No two days will be the same!

Responsibilities

Customer Engagement Excellence: Be the frontline ambassador of our company, providing prompt, professional, and courteous assistance to customers through inbound calls. Your dedication to excellence will strengthen and maintain customer loyalty while ensuring high feedback scores.

Proposal Development: Craft compelling proposals and quotes tailored to customer needs, showcasing our solutions and value propositions effectively. Your ability to communicate technical information clearly and persuasively will be instrumental in securing new business opportunities.

Timely Action Management: Ensure all ad hoc requests and activities related to projects are addressed promptly and effectively within agreed timeframes, demonstrating your commitment to customer satisfaction and operational excellence.

This role will include the performance of tasks such as:

• Achieving sales through converting inbound leads
• Proposal and quote preparation
• Responding to inbound phone calls and assisting customers with technical requirements
• Determining the quantities of materials, resources, or components required for a construction project based on information provided in project plans.
• Proactively working with other Cirtex teams to consistently achieve sales goals and targets and develop, strengthen and maintain customer loyalty and feedback scores
• Sending information / quotations to customers as required

A Position Description is available on request.

Qualifications and Experience

Our ideal candidate is someone that has:

• A genuine passion for serving customers and for creating value at every opportunity
• Previous experience in sales support or customer service roles, preferably within the infrastructure or construction industry
• Strong communication and interpersonal skills, with the ability to engage effectively with customers and internal stakeholders
• Proficiency with Microsoft Office (essential). Experience with project management tools would be an advantage but is not essential 
• A proactive attitude, excellent attention to detail, and the ability to thrive in a fast-paced environment

Prior experience in the building or civil industry would be welcome but is not necessary.

Cirtex is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all suitably qualified and experienced individuals. 

Our recruitment process includes, and any offer of employment will be subject to pre-employment drug and alcohol testing and a criminal history check.

To apply for this role you need to be eligible to work in New Zealand. Shortlisted candidates will be contacted for an interview.

Please submit your application by using the “APPLY” button, and by attaching a cover letter and copy of your resume/CV.