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About Raw Essentials
Raw Essentials is on a mission to improve the life of every cat and dog by helping owners feed what's naturally best for their pet. We're recognised as the raw feeding experts, operating from 16 stores across New Zealand, and offering personalised advice and a wide range of locally sourced and 100% natural products - that pets and owners lap up.
We're looking for a passionate person - who lives our values of being friendly, curious, responsive, knowledgeable and essential - to continue to nourish our Online store!
About Our Role
Our Online Store operates and provides the same level of expert nutrition advice and product selection as our bricks and mortar stores, but via online channels.
Due to ongoing growth, we are looking for someone to join our online team in a full-time capacity working 40 hours a week from Monday - Friday.
About Your Responsibilities
As Online Store Advisor you will be responsible for keeping the operations of our online store running smoothly, and providing top notch service and advice to customers through our online channels.
On a daily basis you will be:
About You
To be our standout candidate you will:
Ideally you have some experience supporting e-commerce in retail but at a minimum you must have worked in a busy, customer focused environment and have experience working with, and improving, system processes.
Raw feeding knowledge and experience is definitely a bonus but not a pre-requisite as everyone who joins our team (including vets nurses and regular raw feeders) go through our Raw Feeding training program.
What's In It For You?
In return you will join a fun but focused team, with the opportunity to be involved directly in the growth of the business across New Zealand.
Employees enjoy a generous discount and a results-driven but flexible working environment.
To apply, please submit a covering letter, along with CV, outlining why you'd love to join the Raw Essentials team.
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