R

Operations Manager

salary Salary :

$85,000 - 105,000 yearly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Operations Manager

Operations Manager



Lead operations that keep communities moving!


Join Ritchies, one of New Zealand’s leading transport providers, and take charge of day-to-day operations at our Wellsford  bus depo This is a hands-on leadership role where you’ll manage people, processes, and performance to ensure safe, efficient, and customer-focused service.



About the role



  • Oversee daily depot operations including rostering, bus despatch, and compliance.

  • Lead and support drivers, cleaners, and yard staff with pastoral care and performance management.

  • Drive Health, Safety & Wellbeing initiatives and ensure all incidents are managed and reported promptly.

  • Manage recruitment and onboarding of drivers in partnership with the People Team.

  • Monitor performance data, identify trends, and implement improvements.

  • Collaborate with internal teams and external contractors to deliver service excellence.

  • Respond to customer queries and resolve issues in a timely manner.



About you


You’ll thrive in a fast-paced environment and lead by example.


You bring:



  • Strong leadership and communication skills

  • Ability to plan, prioritise, and make decisions under pressure

  • Problem-solving skills and attention to detail

  • Proficiency with technology and data analysis

  • A commitment to safety and continuous improvement
    Desirable: Experience in public transport or a similar large operational environment.



Why join us?


At Ritchies, we’re passionate about connecting communities and delivering safe, reliable transport.


You’ll enjoy:



  • A supportive team environment.

  • Opportunities for career development and training.

  • Being part of a company that values safety, people, and service excellence.


How to apply


If you’re ready to take the next step in your career and make a real impact, click and submit your CV and cover letter.

Original job Operations Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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