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Operations Manager - Christchurch

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Job Description - Operations Manager - Christchurch

Lead operations that keep Christchurch moving!


Join Ritchies, one of New Zealand’s leading transport providers, and take charge of day-to-day operations at our Ferry Road Depot in Christchurch. This is a hands-on leadership role where you’ll be at the heart of depot operations—leading people, managing performance, and ensuring safe, reliable services for the local community.



About the role


As Depot Supervisor, you’ll be responsible for the smooth running of daily operations, including:



  • Overseeing daily depot activities such as rostering, bus dispatch, and operational compliance

  • Leading, supporting, and providing pastoral care to drivers, cleaners, and yard staff

  • Managing performance, attendance, and conduct in line with company policies

  • Driving Health, Safety & Wellbeing initiatives and ensuring incidents are reported and followed up promptly

  • Supporting driver recruitment and onboarding in partnership with the People Team

  • Monitoring operational performance, identifying trends, and implementing continuous improvements

  • Working closely with internal teams and external partners to deliver reliable services

  • Responding to customer queries and resolving issues in a timely and professional manner



About you


You’re a confident, practical leader who thrives in a fast-paced operational environment and leads from the front.


You’ll bring:



  • Strong people leadership and communication skills

  • The ability to plan, prioritise, and make sound decisions under pressure

  • Excellent problem-solving skills and attention to detail

  • Confidence using technology and interpreting operational data

  • A genuine commitment to safety, wellbeing, and continuous improvement


Desirable: Experience in public transport, logistics, or a large operational environment.



Why join us?


At Ritchies, we’re proud to play a key role in connecting Christchurch communities through safe and reliable transport.


You’ll benefit from:



  • A supportive and collaborative team environment

  • Ongoing training and career development opportunities

  • A role where no two days are the same

  • Being part of a company that puts safety, people, and service excellence first



How to apply


If you’re ready to take the next step in your leadership career and make a real impact in Christchurch,


click  and submit your CV and cover letter.


Applicants must have the right to work in New Zealand at the time of application.

Original job Operations Manager - Christchurch posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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