Operations Supervisor - Queenstown

Are you ready to be part of an exciting team that keeps New Zealand moving? Join us at Ritchies Transport and help us keep the wheels turning!

About Us

Ritchies Transport is one of New Zealand’s largest privately owned transport operators, providing bus and coach services across the country. Founded in 1935, we’ve grown from a small family-run business to a major player in public transport, school bus services, and charter travel.

We operate urban bus networks in Auckland, Queenstown, and Dunedin, as well as offering long-distance coach services and tourism transport. Known for our focus on safety, reliability, and customer service, we play a key role in connecting communities and supporting both daily commuters and the tourism industry.

About the Role

We’re looking for a permanent Operations Supervisor to join our team in Queenstown. In this role, you will oversee day-to-day operations, ensuring the smooth running of bus services. As an Operations Supervisor, you'll be responsible for managing drivers, ensuring compliance with safety regulations, and providing excellent customer service while maintaining operational efficiency. You'll also support the team by troubleshooting any issues that arise and ensuring a high standard of safety.

What You Offer

• Proven experience in a supervisory or operational role within transport or logistics


• Strong leadership and team management skills


• Excellent communication and organisational abilities


• A safety-first mindset and a focus on customer service


• A proactive problem-solver who thrives in a dynamic environment


• A full Class 2 or Class 4 NZ Licence (preferable)


• P Endorsement (preferable)

What We Offer

• Competitive pay


• Uniform Provided


• Fortnightly pay


• Training and ongoing support


• Rewarding, community-focused role


• Friendly, team-oriented environment


• Health and Safety-focused organisation


• Stable employment with a company providing an essential community service


• EAP programme

As a health and safety-conscious employer, our pre-employment checks include drug testing, Ministry of Justice/Police Vetting checks, and reference checks.

Candidates for this position must be in New Zealand and have the right to work in New Zealand at the time of application.

Does this sound like you? Click apply and hop onboard with us!