Operations Team Leader - Hamilton

Company Description

Anzor is the leading supplier of stainless steel fasteners in New Zealand, offering the widest range and largest stock of stainless fasteners and fittings in the country. As a 100% Kiwi-owned and operated company, Anzor has been providing top-quality products and exceptional customer service for over three decades.

Job Description

We’re looking for an energetic, people‑focused Operations Team Leader to lead our Counter Sales, Phone Sales and Warehouse teams. If you love developing people, thrive in a fast‑paced environment, and enjoy being the calm, capable centre of our busy Hamilton branch, this role is for you.

What you'll lead 

• Team leadership - Recruit, coach, develop and motivate a high‑performing team across counter, phone and warehouse operations


• Customer service excellence - build relationships, upsell, provide product knowledge & help serve customers over the trade counter and phone


• Operational efficiency - Manage workflow, and ensure tasks are completed to a high standard


• Represent our brand & core values; and


• Have fun while working as part of a friendly team.

We’re after someone: 

• With strong leadership experience and the ability to motivate and develop people


• With proven sales experience and great customer service skills


• Who has excellent communication skills


• Who is kind and has a positive and friendly attitude


• Who has a proactive, solutions-focused mindset and the ability to think independently
  


• Honest and reliable

As a valued team member we can offer you: 

• Competitive benchmarked wages + discretionary bonuses


• Regular hours, Mon to Fri


• Career pathways / In-house training programs


• A fun and supportive team


• Wellbeing / Mental health support through our EAP program

A little bit about us: 

• Anzor is New Zealand’s leading supplier of stainless steel fasteners


• We are 100% Kiwi owned and operated.


• We have 12 branches across New Zealand, one sister company in Australia, and 195 staff.


• We genuinely care about our people!


• We reward hard work and acknowledge your wins.

**You must be eligible to work in New Zealand**