Parking Officer

This position sits within the Infrastructure and Assets Group who from planning to maintenance, are dedicated to delivering resilient infrastructure and services that enrich lives today and ensure a thriving future for our community.

He angituutanga: The opportunity 

Hamilton is a vibrant growing city at the heart of the Waikato region that boasts exceptional amenities and facilities. As a Parking Officer, you'll be part of the wider team that ensures Hamilton’s Transport Network operates freely, efficiently and effectively.

The core purpose of this role is to ensure the city remains lively and easy to get around. You’ll be a resilient, people-person, who has previous experience in customer service. You will be joining our team in delivering aspects of our transportation strategy and educating the public about our transport network.

If you enjoy a variety of tasks including working outside, driving, compliance processing, are passionate about delivering exceptional service and have the motivation to succeed then this opportunity could be the challenge you're looking for.

Our Parking Officers work on a rostered basis, with a portion of weekend and afterhours work forming a part of any position filled.

Some key responsibilites include:

• Infringement notices are issued in accordance with unit standards and the statutory requirements ensuring no ensuing legal action against Council, failure in court or adverse reaction from Ombudsman.
• Ensure that scheduled areas or events are efficiently monitored by patrols.
• Assistance is provided to new Parking Officers training on-the-job.
• A positive and helpful attitude is presented to the public at all times.
• Portray our customer promise and values with a friendly and approachable personality. 
• Adheres to Health and Safety policies and procedures, enabling a safe and healthy work environment for all workers and members of the public.

Oo puumanawa me oo wheako | Your skills and experience

• School Certificate or NZQA equivalent in English & Mathematics.
• Current, clean and full NZ Drivers License
• Previous experience in a customer facing role
• Fit and able to walk 15-20 km each day
• Advanced communication skills
• Ability to work well autonomously and within a team
• High integrity
• Calm demeanor for de-escalations
• Adaptable
• Resilient
• Ability to work well within a team environment
• Ability to work autonomously
• Highly accurate and thorough especially attention to detail with data entry
• Excellent problem solving skills
• Understanding of Traffic Regulations
• Previous enforcement experience would be ideal

He aha te wariu o te utu kaimahi? | What’s the salary? 

Salary circa $60k dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer 

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now! 

• View the position description.
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 26/09/2025

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. This role is Safety Sensitive so a pre-employment medical including drug and alcohol test will be required. View more information about these checks and our commitment to the Privacy act here by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings. 

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.