Parks Business Support Officer - Dynamic Team

Permanent Full-Time 

Are you ready to be a part of something exceptional? Invercargill City Council invites you to become a driving force in our future-focused team. With a vibrant atmosphere and an unwavering commitment to our values—positivity, respect, responsibility, and above and beyond—we're passionate about creating a team full of outstanding individuals who are as passionate about shaping the future as we are.

Our friendly Parks and Recreation team are seeking a Business Support Officer.

Key responsibilities for this role include:

• Deliver an exceptional level of customer service and resolve customer issues to an appropriate resolution
• Office administration tasks such as managing calls, invoicing, maintaining data reports, stock control, time sheeting and minute taking
• Delivering multiple business support activities and services including the management of the booking system for Parks and Recreation and Cemetery and Crematorium portfolio and Support of the Operation arm of Parks and Recreation
• Update and maintain records and databases, complying with systems and processes to ensure that all information is accurate, stored correctly and accessible.
• Assist and provide cover for other members of the Support Team
• Provide efficient, flexible and proactive support to the Management Team

What you will bring:

• An ability to develop and implement new business processes
• Proven track record in previous customer service roles
• Organisational skills, including the ability to prioritise and meet deadlines
• Well-developed computer knowledge and skills, particularly in the use of Microsoft Office
• Demonstrated ability to produce concise, accurate and timely reports, both in verbal and written form
• NZQA Level 3 Certificate

What we offer:

• Career progression and training/development opportunities
• Positive focus of employee health and well-being: Workstation assessments, free flu vaccines, EAP services, 50% off eye exams, discounted gym memberships etc
• Kiwisaver and Superannuation Schemes
• Access to sick leave from day one of employment
• Appointment time leave: Up to 2 hours for important appointments eg. Doctor, bank, dentist

Waihōpai Invercargill is New Zealand's southernmost city and the heart and hub of Southland. We're known for our lush green spaces, like award-winning Queens Park, our long summer daylight hours and our local legend Burt Munro. Our city has character, charm and a laidback atmosphere. There's outstanding nature reserves, Ōreti Beach & the Waihōpai River to explore plus our lively restaurants complimented by a thriving entertainment and arts scene are hard to beat! The sensible gridded layout featuring wide streets ensures a convenient 10-minute drive to work. Who wouldn't want to call this place home!

The Invercargill City Council is committed to the wellbeing and protection of children, the elderly and vulnerable adults. As a component of this role involves interaction with one or more of the above groups, as part of the assessment of candidates, we will require Police Vetting as per the Children's Act 2014 and a Pre-employment Alcohol and Drug Screening test to ensure we are providing a safe environment for our customers and members of the public.

For more information please see the full position description or contact the Invercargill City Council on (03) 211 1777. Apply online at www.icc.govt.nz

Applications close 29 May 2024. Please note applications will be processed as they are received and we encourage you to apply early as this advert may be removed at any time.

Successful applicants must be legally entitled to live and work in New Zealand. While all applications will be reviewed, first priority will be given to those applicants who are currently residing in New Zealand.

Reference code 6594779.