People & Recruitment Coordinator

Smartpay is one of Australasia’s largest EFTPOS Payments providers, operating across Australia and New Zealand. We pride ourselves on providing a second to none customer service experience and work hard to ensure we bring the latest technology in EFTPOS and Payments technology to our customers.

Smartpay’s mission is to provide industry-leading, world-class customer service and therefore we seek the best people to serve our customers. We act with integrity, care about our customers and each other, and always seek opportunities to grow as individuals and as an organisation. We are immensely proud of our culture - from the moment you step through our doors, you’ll feel welcome and a part of our journey.

The Opportunity

As the People & Recruitment Coordinator you will be providing essential support to the People & Performance team. The key responsibilities of the role includes:

• Supporting hiring managers and the People team with recruitment activities such as drafting job advertisements, candidate screenings, coordinating interviews and completing pre-employment processes.
• Oversee the onboarding and offboarding process to ensure a smooth transition for new hires and departing employees.
• Organising engaging induction programs, ensuring new hires feel welcome from day one.
• Coordinating the offboarding process for leaving employees such as conducting exit interviews and system termination.
• Providing administrative support including managing employee records,
• Ensuring administration and compliance obligations are met through accurate record keeping.
• Support process improvement for employee experience by reviewing processes and raising suggestions.
• Supporting the P&P Business Partners as required.

About the Team

You will be reporting directly to the Chief People Officer and working closely with our People & Performance Business Partners, based in Auckland and Sydney. We are a small team with wide exposure across the business. This role is based full-time in our Glenfield office.

What you will bring

You are a proactive individual and will always bring a can-do attitude. In addition you will also possess:

• 1-2 years of experience in a similar role
• Tertiary qualification in Human Resources or similar field
• Strong administrative skills with a knack for systems
• Strong written and verbal communication skills with demonstrated confidence communicating over the phone