Plumber (Permanent)

The Whakapapa whānau are a small but ambitious team, running year-round operations on the northern slopes of Mt Ruapehu. In winter, from June until October, this includes a world-class ski area. In summer, from December until April, this includes our summer sightseeing operation, heroing our iconic Sky Waka gondola. Each year we welcome hundreds of thousands of manuhiri (guests) to Whakapapa, many with life-long connections to the maunga (mountain) and surrounding region, some even third or fourth generation.

Mō te tūnga | About the role 

The Plumber role at Whakapapa is responsible for maintaining the ski area facilities to a high standard, and in accordance with current plumbing legislation and best practise, in order to achieve a high level of finish, consistent availability of facilities, guest comfort, sustainability and safety.  

• Ensure drinking water systems are maintained to relevant standards, including Potable water testing and ready for operation. 
• Liaise with the Maintenance Manager regarding planning, costing and timing to set achievable, mutually agreed upon goals within budgetary requirements. 
• Assist Carpenter with maintenance and building tasks. 
• Report any defects or repairs to buildings, plumbing systems, heavy plant or equipment that may jeopardise the safety of staff/guests or are inherently detrimental to business. 

Ngā pūkenga me ngā wheako ōu | Your skills and experience

• Hold a Certificate in Plumbing
• Thorough knowledge of guest service principles. 
• Skilled in developing and maintaining guest relationships. 
• Ability to apply appropriate interpersonal styles within a team. 
• Ability to share technical information with other technical or non-technical people in a manner that is quickly understandable. 
• Commitment to a strong guest service ethic. 
• Punctual and reliable. 
• High energy levels. 
• A quick response to requests, ideas and suggestions in a non-defensive way. 
• A tolerance for uncertain market and weather conditions. 
• Flexible approach to work schedules, guest needs and the strategic direction of the organisation. 
• Tactfulness and helpfulness in dealing with others. 
• Effective negotiation skills. 
• Builds effective working relationships with a wide range of people.

Ngā āhuatanga kei a mātou | What we offer

Gear up for the ultimate work adventure at Whakapapa. Joining Whakapapa unlocks a number of perks:

• A complimentary season pass for skiing and / or snowboarding, and access to day pass discounts for friends and family
• Free beginner and intermediate group lessons. Don't have equipment? You'll receive discounts on that too
• Exclusive food and beverage, and retail discounts, for use in Whakapapa's cafes and store
• Guaranteed base hours for all full-time and part-time staff
• Priority access and discounts to our on-mountain medical centre services

Your Whakapapa whānau experience is not just a job: you will build lifelong memories and experiences in one of the most beautiful and culturally significant places on earth!

Remuneration range - $30 - $42 per hour depending on experience

Tono mai - Apply now through our website - https://jobs.bfound.net/Jobs/161184?CoId=1993

** Research shows that while men apply to jobs when they meet approximately 60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. If you think you have what it takes for this role but maybe you don't meet every single bullet point above, we encourage you to get in touch. We'd love to hear from you and see if you could be a great fit for our whānau.

***On October 27, 2023, Ruapehu Alpine Lifts Limited was put into Receivership with Brendon Gibson and Neale Jackson appointed as Receivers. The receivers continue trading the Company and are working on transferring the ownership of the Whakapapa and Tūroa ski areas to new operators. On 18 December, DOC announced public notification of Pure Tūroa Limited's concession application to operate Tūroa ski area. The Receivers are continuing to work on the sale of Whakapapa