Practice Manager

About Totally Vets

Totally Vets is a dynamic veterinary company, providing services and products in the Manawatu, Levin, Horowhenua, Tararua, and Taumarunui areas for companion animals, equine, and production animals.

Our business thrives on talented people providing superior care and advice for the health, wellbeing and performance of animals. Our business is committed to achieving Healthy Animals, Healthy People, Healthy Communities. When you join us, you become part of that effort.

About the Role

We are looking for an experienced Manager to lead and inspire our Veterinary Clinics in Otaki and Levin. This position reports directly to the CA Hub Manager and is a member of the Company’s leadership team. You will need to have a passion for the local community and the ability to provide leadership for our clinics’ technical & retail teams.

Levin & Horowhenua Vets is a busy mixed practice. They’ve been serving their community for over 80 years and have a strong and well-regarded production animal team. The companion animal side is equally busy, and the team is very proactive about creating offers that develop and expand their customer base.

Otaki Vets is a change of atmosphere in comparison, they’re a companion animal only clinic, and they embrace their boutique vibe with a small cohesive team. Otaki has ambitious plans for growth while still maintaining their local community feel.

This opportunity will suit someone who loves nurturing strong team dynamics and ensuring our clients feel genuinely supported at every visit.

This is a hands-on role for a manager who has a strong business background and experience in leadership to work with teams across multiple sites.  You will have previous management experience, ideally within the veterinary or agricultural environment.

Areas of responsibility:

• Leadership of the Levin and Otaki teams


• Financial Development, Monitoring, and Reporting


• Assist and identify customer needs


• Marketing and promotional strategies


• Policy and procedures management


• Facility management for the premises


• Health and safety maintenance

Skills and experience you will possess:

• Staff and operational management across multiple sites


• Experience with client service delivery and complaint resolution


• Solid experience in creating and developing a high performing team


• Excellent organisation and administrative skills


• Effective communicator and mentor


• Ability to provide problem solving solutions


• Manage time, prioritise, and work effectively under pressure

This is a unique opportunity to join two diverse, well-established businesses. Whilst industry knowledge is important for this role, the ability to fit within and contribute to the team’s environment will be a key factor.

About the Area

Levin is a rural town that has seen a lot of growth over the past 10 years and is the 10th fastest growing district in New Zealand. It is especially popular with families wanting a more affordable, relaxed lifestyle.

If you enjoy the outdoors, Levin is a great choice, with beaches on one side and the Taraua Ranges with its walking tracks on the other. For city amenities, Wellington is an hour’s drive south and Palmerston North is 40 minutes’ drive north.

People move to Otaki for the lifestyle. The beach is five minutes away, and the vibe is very much laid-back and community orientated.

Otaki is an ideal place for a young family, with good schools, quality daycare, affordable housing and a peaceful lifestyle that is hard to find elsewhere. If you’re an outdoors type (or are keen to be!) Otaki is fantastic for walks/tramping, fishing and horse trekking.

If you are interested in this opportunity, please apply with your CV and Cover Letter.

The full duties are outlined in a position description which is available on request, please contact [email protected]