Practice Manager

Description

Practice Manager | PETVET Lower Hutt

Are you a seasoned Veterinary Nurse ready to step into leadership, or an experienced Practice Manager looking for your next challenge?

PETVET Lower Hutt has an exciting opportunity for a full-time Practice Manager to lead our talented team and support the continued success of our thriving clinic.

Our purpose-built 400m² facility provides both first opinion and referral services to the Wellington and Wairarapa regions. Equipped with advanced diagnostic and surgical facilities, including digital radiography, a spacious ultrasound suite, two sterile theatres and a non-sterile theatre, you'll be leading a team committed to delivering exceptional patient care and client service.

We are a collaborative, supportive team that values professional growth, clinical excellence, and creating a positive workplace culture where people love coming to work.

What We're Looking For

• A confident and approachable people leader who can motivate, mentor and support team performance

• Previous leadership or management experience within veterinary, healthcare or a customer-focused environment. Veterinary Nurse experience is ideal, but not essential

• Strong organisational and administrative skills with the ability to manage multiple priorities

• A proactive approach to rostering, workflow management and team development

• Excellent communication skills and the ability to build strong relationships with clients, team members and suppliers

• Commercial awareness and an interest in driving practice performance

• A hands-on attitude with a willingness to support the team wherever needed

The Role Includes

• Leading the day-to-day operations of the clinic

• Managing rostering, administration, stock control and facility requirements

• Supporting recruitment, onboarding and team development

• Conducting team meetings, training initiatives and performance reviews

• Driving engagement, wellbeing, health and safety initiatives

• Working closely with leadership to achieve operational and financial goals

• Fostering a culture focused on exceptional client and patient care

What's on Offer?

• The opportunity to lead a supportive and passionate team committed to providing exceptional veterinary care

• Leadership development and CPD opportunities

• Free access to practical training programs through our purpose-built training facilities

• Access to our Employee Assistance Program and wellbeing services

• Additional paid parental leave and return-to-work bonus

• Health insurance after meeting service requirements

• Staff benefits and discounts, including Fitness Passport

If you're passionate about leadership, developing people, and making a positive impact on both clients and their pets, we'd love to hear from you.